We brought on GeekAid when our company grew to a certain size and it became untenable to manage IT in house as an uno...
We brought on GeekAid when our company grew to a certain size and it became untenable to manage IT in house as an unofficial function. We were faced with either hiring and training an in person team for IT, OR contracting it out to professionals who were available 24/7, which was important considering that we had a half-NYC, half-global remote workforce in 3 different time zones and continents. GeekAid helped field all of our IT Helpdesk support questions, software management, hardware provisioning, repairs, etc. such that our technical staff could focus on their main jobs around software development. The prices we were offered could not be beat (we compared with other vendors), quality was outstanding, and staff were very responsive. It’s rare to call a number these days and have an actual knowledgeable human in North America pick up on the other end, rather than a frustrating bot or poorly trained overseas worker. I’d recommend GeekAid to any company that would like to focus on their
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I was having a challenge getting a VPN software to function on a refurbished laptop that I recently purchased and Net...
I was having a challenge getting a VPN software to function on a refurbished laptop that I recently purchased and Netsurit was very helpful with looking into the issue for me and getting it resolved. Even though it took several service calls with remote access to have a lasting resolution that was able to be verified with my computer's security settings, I'm glad that it went well and I appreciated the IT representatives that facilitated the process for me.
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Our company, NZ Funding, has been working with IN NYC IT for years. They handle all of our computers and are incredib...
Our company, NZ Funding, has been working with IN NYC IT for years. They handle all of our computers and are incredibly professional. No matter what time of day or night we need them, they get back to us quickly and resolve our issues promptly. Their support staff is the best. I can't recommend them enough.
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So I didnt write a review when I first got my PC around 8 months ago because I forgot but im doing it now and I think...
So I didnt write a review when I first got my PC around 8 months ago because I forgot but im doing it now and I think that's a great length of time to write a review. Al (the guy you meet at the front) is incredibly nice. Sweet individual who listens to what you want and gives you suggestions and options of how to help you. I had my PC built by him for a total of 3k, assembly was done, he ordered the parts and everything was dealt by him which I appreciated I didnt have to worry about. I ended up with 4070 TI Super rig with a 7800x3d 32gb of ram alongside 2TB of storage. 3k for it all and I am VERY happy with how the build turned out as I have had zero issues so far. There was just a motherboard audio issue that needed to be addressed but that was an easy Google search away to fix. He was also extremely kind enough to deliver the PC himself due to how close I was which I still appreciate today, im not sure if thats common at all but thank you Al! Went in recently today to get an upgrad
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I brought a printer in that kept saying it was jammed, but it wasn’t and Mark took the entire printer apart to learn ...
I brought a printer in that kept saying it was jammed, but it wasn’t and Mark took the entire printer apart to learn that one of the pieces in one of the paper trays was broken, and that was the reason that it kept saying it was jammed. … More
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I found Raul on Google after my computer screen was severely damaged and needed urgent repair. His reviews were immac...
I found Raul on Google after my computer screen was severely damaged and needed urgent repair. His reviews were immaculate, and let me tell you… they did NOT lie. Based on the glowing feedback from other customers, I decided to give him a shot, and I’m so glad I did.
Before finding Raul, I actually went to an Apple-authorized service provider who couldn’t even tell me what was wrong. Then, when I went directly to Apple, they essentially discouraged me from fixing it at all. It felt hopeless until I found Raul.
From the moment I reached out, he was professional, kind, and incredibly responsive. His communication was top-tier; he kept me updated every step of the way. I had to order a new screen, and once it arrived, he had my computer fully repaired just two hours later. I couldn’t pick it up until the following day, but I was honestly shocked (in the best way) at how fast and smooth the turnaround was.
My experience was nothing short of amazing. Hopefully I won’t have to deal with a
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I totally recommend!!! My MacBook was destroyed-it had fallen many times creating bumps, unable to close, and the scr...
I totally recommend!!! My MacBook was destroyed-it had fallen many times creating bumps, unable to close, and the screen was totally damaged. The price was good and the service efficient. They fixed it before schedule, and the computer looks new- they sanded down the edges and it closes perfect. They were kind and helpful and made the whole process quick and easy!
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I had my iPhone screen repaired at Geek Shop and had a great experience. They fixed my broken screen in under half an...
I had my iPhone screen repaired at Geek Shop and had a great experience. They fixed my broken screen in under half an hour, which was much faster than I expected. The team was honest, clearly explained my options, and the price I was quoted … More
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