In searching on the Juki web site for a dealer, I found two option each 180 miles away. I sent both dealers an email...
In searching on the Juki web site for a dealer, I found two option each 180 miles away. I sent both dealers an email. I heard from Quilters HQ in Overland Park within 24 hours and the other, over a month later.
Being a new quilter, I had many question and Joan was an excellent resource! With her three stores, she is very familiar and experienced with a large selection of sewing machine brands. After many helpful emails, I was confident that I made the right decision in the long arm machine and more importantly, Quilters HQ as a company. They have excellent customer service! I know if I have any questions, Quilters HQ is only a phone call away.
I placed the order for my machine over the phone and within a few weeks, my new Juki Long Arm was delivered to my door and ready to use.
Quilters HQ is a great resource, they have a weekly live show to introduce new fabrics, notions, demos and store specials. Quilters HQ is very welcoming and treat their customers like a community!
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