I visited this nail salon for the first time today for a pedicure as I prepare for the arrival of my baby girl. The s...
I visited this nail salon for the first time today for a pedicure as I prepare for the arrival of my baby girl. The salon itself is nice, and my pedicure turned out well. I do, however, have some feedback that I believe would really elevate the overall experience.
First, the massage portion felt shorter than expected for the service I paid for. It may be helpful for management to ensure technicians use a timer so clients can feel confident they’re receiving the full massage time included in their service.
Second, after the massage, my technician stepped away to grab warm towels, which left me sitting with cold, wet legs. It would be much more comfortable if legs were dried before the massage or at least before stepping away, so clients aren’t left feeling cold in between steps.
Additionally, when the warm towels were applied, they were draped loosely over my legs rather than wrapped around them. Because the backs of my legs were exposed, the towels cooled quickly and ended up feelin
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