*Update* 2/5/26
I've been meaning to update this review for some time now. They reached back out to me and provided...
*Update* 2/5/26
I've been meaning to update this review for some time now. They reached back out to me and provided explanation without making any excuses - and owned the issue. Mistakes happen. They didn't ask me to do anything in return but did, in fact, rectify the situation over a month ago. I now have my ring, done, the way we had originally planned to do it. The workmanship is great.
I spoke with the shop owner for 10 minutes when we met again to get the job done and am certainly left with the impression that he is very much a professional in this field. Again, mistakes happen and my job fell through the cracks, much like me updating this review fell through the cracks for about a month. The work they do, however, is verifiable good.
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Here's the explanation for 2 stars. I dropped off my ring with this shop in early September (2025) without prior heads up. As such, w
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