We recently replaced our 31 year old Furnace and 23m year old Heat Pump. It all started with Jeremy coming out to pe...
We recently replaced our 31 year old Furnace and 23m year old Heat Pump. It all started with Jeremy coming out to perform and inspection. We got to talking about total replacement and he was very patient and helpful in explaining the new units, how they worked and the cost. Once we decided on the units we were scheduled and two weeks later Garrett and Ricardo showed up and replaced our old units. Again they were very patient and helpful to us. The next day we called the office to pay and talked to Rene who again was very patient and helpful. Jason was the last person we talked to about rebates. All in All it was a great experience. We've gone through this exercise about four times in our 70 years on this earth and I can truly say these people were the best. I would recommend this crew to anyone. They are the greatest.
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We’ve been long time customers with Fenix using their maintenance package. We have never been disappointed with Fenix...
We’ve been long time customers with Fenix using their maintenance package. We have never been disappointed with Fenix. Everyone from the office personnel to the field techs are courteous and professional. Our recent fall service with Maddix was yet another pleasant experience. He introduced himself and immediately got to work. When he was finished, he told us what he found and the work that was done. As he was leaving he wished us well. Maddix was very polite, well mannered, and is a great asset to Fenix.
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Dan's did an amazing job! They replaced our 30+ year old ac and heater. It's efficient, quiet and over all looks bett...
Dan's did an amazing job! They replaced our 30+ year old ac and heater. It's efficient, quiet and over all looks better. I can tell the temperature in the house is even. They were quick friendly and professional. I am very happy over all with the work they have done. I would highly recommend them. They were also the most cost freidnly qoute we received. My parent have used them to replace their system and my brothers in laws also used them. We all agree that there work speaks for itself. I am a very happy customer indeed!
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A Smart, Friendly and Hard Working crew. Common sense is rare in today’s world. Luke and his crew are talented proble...
A Smart, Friendly and Hard Working crew. Common sense is rare in today’s world. Luke and his crew are talented problem solvers. They looked over what we needed, devised a solution and knocked it out of the park. We are thrilled with the quality of work, productivity and cleanliness that they brought to our job. Thank you WPA!
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Very professional and honest, they showed up on time and fixed the problem in less time than I expected. The technici...
Very professional and honest, they showed up on time and fixed the problem in less time than I expected. The technician was friendly, polite, and explained everything he did as well as giving me additional information about my system. I highly recommend them and they will be the first people I call if I need help again.
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We had Midwest Mechanical replacement our air conditioning and heating system several years ago. When our finance sta...
We had Midwest Mechanical replacement our air conditioning and heating system several years ago. When our finance started acting up this winter, we went right back to them to take care of the repairs. Shon came out and got us fixed up in no time. He is friendly and efficient and reasonably priced. I would recommend Shon and Midwest Mechanical to anyone needing work done or their system replaced.
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Air Source is Top notch in my book. They fit us in their busy schedule and sold us a nice used unit. Brandon and Migu...
Air Source is Top notch in my book. They fit us in their busy schedule and sold us a nice used unit. Brandon and Miguel worked fast and did great work. Highly recommend them for anyone needing Top notch service and affordable.
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I had the pleasure of working with Ramon Rodriguez and if I could give him 10 stars I would. He was extremely pleasan...
I had the pleasure of working with Ramon Rodriguez and if I could give him 10 stars I would. He was extremely pleasant to work with and was very reassuring which made me feel like he genuinely cared about the issues we were having with our heating system. He was timely and had excellent communication before, during and after the project which was wonderful especially when we are all use to large appointment windows and zero communication on when they are will arrive at our house. We will definitely be working with them again. Highly recommend! Thanks Ramon.
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I repaired my ac unit due to a bad condenser motor. I couldn’t get the system to turn once my repair was complete. I ...
I repaired my ac unit due to a bad condenser motor. I couldn’t get the system to turn once my repair was complete. I tried everything then I called. Ivan helped me diagnose the situation over the phone and advised me to press the compressor pressure switch. System immediately started working. 10/10 experience and I highly recommend Ivan! Thank you!!!
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Arrived shortly before closing and with over $600 of product needing to be moved the cart was heavy inching through w...
Arrived shortly before closing and with over $600 of product needing to be moved the cart was heavy inching through with my partner helping an associate offered to help and did so only to the checkout.
Nobody offered to assist helping out of 4 people standing around with a load nearly a pallet full of merchandise when requesting a forklift it was dismissed (earlier and then) a response like that would make it easier but no action to provide assistance loading or the forklift.
Short story customer service could improve from what was experienced… Casey who is always amazing here could definitely mentor associates on this ….
Left the pallet needing to be returned at the door after finishing loading from earlier run…
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