What People love about this company
At VRAI we believe in creating diamond jewelry that inspires beauty, optimism and possibility. Our VRAI created diamonds are distinguished by impeccable craftsmanship and provenance, with no carbon footprint, then cut and polished to exacting standards by our master craftsmen.
At VRAI we believe in creating diamond jewelry that inspires beauty, optimism and possibility. Our VRAI created diamonds are distinguished by impeccable craftsmanship and provenance, with no carbon footprint, then cut and polished to exacting standards by our master craftsmen.
(6) Reviews for this company
1 Stars
(0)
2 Stars
(0)
3 Stars
(0)
4 Stars
(2)
5 Stars
(4)
F
Fernando Garcia
This is the second time i visited their store and again it was a pleasure,good prices thanks again.
M
Marco Gallegos
Hands down one of the best jewelers in the Essex county. It’s a family owned place, Daniel & his father will work with you guys to make sure everyone walks out the shop satisfied. Pricing is fair for the outstanding work they do here. This is my go to shop 100%
R
Romerito Alves de souza
They treated me so well... like I've never seen anywhere else.
J
Jessica Cabanilla
Unfortunately I did not have a great experience at all with VRAI.I purchased my fiancé’s engagement ring in January 2024, proposed in February and now it being September, we have had to get her ring repaired 3 separate times! Each repair took 3+ weeks and the final repair we got with a different jeweler because of the lack of confidence we had with VRAI. Anytime someone wanted to see her ring and it was being repaired - it was always embarrassing to have to explain what happened. Definitely NOT how you want the celebration of your engagement year to go.The platinum band bent out of shape each time which caused the diamonds on the band to fall out. (I can assure you she was not doing anything strenuous while wearing it - she was very careful and aware to not do so)The customer service team was very nice however put us through the same routine each time and when I asked for it to be escalated up they did not do so.They even admitted that the first time they repaired the ring it was not r
H
Holly Claytor
I had an incredible experience at Vrai!! Mia, the consultant who helped me, was by far the most knowledgeable gem expert I’ve met. She was extraordinary friendly, happy to listen to my wants and concerns, and made my purchase a breeze. I will certainly be back!! Thank you Mia!
K
Karli Schrader
I had the most amazing experience at VRAI’s New York location! I’ve been looking at other places for engagement rings and nowhere else even came close to the experience I had here. My consultant, Anne-Jaelle, was beyond incredible. She has the bubbliest personality and was so personable, making the entire process so enjoyable. I would do this experience a million times over with VRAI.From start to finish, everything was perfect. Prices, service, and the overall atmosphere. I am 100% recommending VRAI to anyone and everyone. Truly a 10/10 experience and I couldn’t be happier!
(6) Reviews for this company
1 Stars
(0)
2 Stars
(0)
3 Stars
(0)
4 Stars
(2)
5 Stars
(4)
M
Marco Gallegos
Hands down one of the best jewelers in the Essex county. It’s a family owned place, Daniel & his father will work with you guys to make sure everyone walks out the shop satisfied. Pricing is fair for the outstanding work they do here. This is my go to shop 100%
F
Fernando Garcia
This is the second time i visited their store and again it was a pleasure,good prices thanks again.
H
Holly Claytor
I had an incredible experience at Vrai!! Mia, the consultant who helped me, was by far the most knowledgeable gem expert I’ve met. She was extraordinary friendly, happy to listen to my wants and concerns, and made my purchase a breeze. I will certainly be back!! Thank you Mia!
J
Jessica Cabanilla
Unfortunately I did not have a great experience at all with VRAI.I purchased my fiancé’s engagement ring in January 2024, proposed in February and now it being September, we have had to get her ring repaired 3 separate times! Each repair took 3+ weeks and the final repair we got with a different jeweler because of the lack of confidence we had with VRAI. Anytime someone wanted to see her ring and it was being repaired - it was always embarrassing to have to explain what happened. Definitely NOT how you want the celebration of your engagement year to go.The platinum band bent out of shape each time which caused the diamonds on the band to fall out. (I can assure you she was not doing anything strenuous while wearing it - she was very careful and aware to not do so)The customer service team was very nice however put us through the same routine each time and when I asked for it to be escalated up they did not do so.They even admitted that the first time they repaired the ring it was not r
R
Romerito Alves de souza
They treated me so well... like I've never seen anywhere else.
Sellers can share their experiences working with customers here.