Sam

Tech Hero provided excellent service. The team diagnosed the issue quickly, explained everything clearly, and got my computer running again in no time. Professional, reliable, and very easy to work with.

Monica Calzolari

John Ricketts and his team at Tech Heroes are the smartest tech people around. You cannot go wrong trusting your technology to them. I have known the founder for more than 25 years. High integrity. Supreme reliability. Always current on the latest and greatest technology solutions.

Naveed Bhatti

I've known John Ricketts and his crew for years! We worked very closely sharing clients that we served in Telecom for many years in Central Florida. Having worked in IT as an integrator and consultant, I have to say between their teams competency, professionalism and personal touch, it just doesn't get better. John's customers LOVED them and I got to find out why.

Lisa Grant

Tech Hero (John) was so helpful and quick to help me solve my software issue. Hi caring and professionalism was outstanding!! I recommend Tech Hero to anyone who faces IT/software issues 100%. I guarantee you will not be disappointed

Jackson Lacrosse Videos

My startup business needed some serious attention in the area of cyber protection, IT infrastructure and cloud security. We call John and the Team at Tech Hero to provide a business analysis of our needs with our small business. The team was super nice, listened to our needs, identified areas we did not realize we had data exposures and created a strong presence with our IT tech to mitigate any future hacks and system failures. Simple, honest, affordable and reliable solutions. That is what Tech Hero provided for our growing startup business. We continue to utilize Tech Hero for maintaining our systems. They are 10 stars!

Ahmed Rasool

My personal experience with Tech Hero sets a very high bar. Their team responds fast. Issues get diagnosed quickly. Problems get fixed right the first time. There is no back and forth or wasted time. Trust matters in IT. Tech Hero earns it through consistency, competence, and follow through. I will recommend them to any one who values speed, clarity, and dependable support.

Norm Bosetti

CMI Medical has partnered with Tech Hero for over 10 years. Their team is professional, responsive, and consistently delivers accurate, well-organized information. They take the time to understand client needs and provide reliable solutions. Highly recommended for any business looking for dependable information support.

Andy Mesa

Tech Hero has been an outstanding technology partner for our organization. Their team is highly responsive, knowledgeable, and consistently delivers reliable IT, cloud, and cybersecurity support. They take the time to understand our operational needs and provide practical, scalable solutions that allow us to focus on our business with confidence. We value their professionalism, clear communication, and proactive approach, and highly recommend Tech Hero as a trusted IT services provider.

Timothy McCartney

I've used Tech Hero for my Tech Support and Printing needs for many years, and they have been an excellent Managed IT Services provider. When critical issues arise, their team responds immediately, communicates clearly, and resolves problems quickly with zero panic under pressure. Their IT professionals are extremely talented, professional, and always focused on keeping our business running smoothly. I highly recommend Tech Hero to any Florida business looking for dependable managed IT services.

C Boldt

Our HR Consulting Firm works with companies looking to strengthen their total rewards to attract and retain talent in a competitive market. As we help organizations enhance their compensation and benefits strategies, many also begin focusing on improving efficiency, security, and scalability across their technology systems — from cybersecurity and cloud‑based collaboration tools to secure remote access, CRM solutions, data backups, and modern hardware. Whenever our clients are ready for that next step, we turn to John and the outstanding team at Tech Hero. Every partnership with Tech Hero is exceptional. Their team consistently delivers clear, concise, and highly insightful evaluations of business needs, along with the right technology solutions to increase productivity, revenue, and employee satisfaction. Their expertise helps organizations work smarter, stay secure, and scale confidently. Team members want to learn, grow and improve skills with new technology. Working smarter wit