What People love about this company
Sunspear Energy specializes in providing innovative solar energy solutions to residential and commercial clients in Hawaii, aiming to reduce energy costs and promote sustainability. By leveraging advanced technology and tailored systems, they empower customers to harness renewable energy, contributing to a cleaner environment and energy independence.
Sunspear Energy specializes in providing innovative solar energy solutions to residential and commercial clients in Hawaii, aiming to reduce energy costs and promote sustainability. By leveraging advanced technology and tailored systems, they empower customers to harness renewable energy, contributing to a cleaner environment and energy independence.
(9) Reviews for this company
1 Stars
(0)
2 Stars
(0)
3 Stars
(0)
4 Stars
(0)
5 Stars
(9)
S
Susan Nagi
We decided to instal solar right before the federal credits ended. From the initial consultation with Laura (My Solar Lady) the process was smooth. The price was the price all the way through and there were no surprises with additional fees or add-ons. They literally did every single step with the financing, design, HECO and permits and we hardly had to be at the house in order to get it installed. We were installed about three weeks before estimated. There actually was a little bit of issue with some of the panels once it was installed, but they came right back out and fixed it up and worked on it diligently until it was resolved so in my book that is A+ service or in Google speak five stars!
M
Margot Taylor
Good install. Great team. I really like sunspear and would use them again 100% but beware of the tesla software. The software has had a small handful of weird issues. The most recent, it listed somebody else's house on my software to control. I think someone else might have had control of mine but I certainly didn't have any control over my own house. Now, sunspear replied to me to address the issue in less than a day. They are on it.But it took between 4-5 days before it actually got fixed. The issue involved working with tesla and isnt a quick fix. This was especially troublesome because I was out of the country and had no way of controlling my own house. I appreciate sunspear basically tried to do what they could do based on what they control ASAP, but I find it worrying that this takes so long to fix. Apparently somebody installed and used my system number or something for some other houses Install (not sunspears fault) and that's what caused the problem.. The fact that i can be un
J
jacob chinn
Working with Sunspear Energy was fantastic. We are saving money every month and feeling good about doing it. Marko was particularly helpful. He even provided information to my accountant after the installation was complete to make sure I received the proper tax credit. Excellent customer service, highly recommend. Just updating my review. I had a problem with one of my panels and it stopped producing power. Nick Lee and Orion came over and fixed it quickly. Their excellent service was much appreciated.
U
Uncle
Nicholas and Zack from Sunspear did an outstanding job replacing an inverter for one of my solar panels that had been down for about six months. They were thorough, efficient, and made sure everything was reporting correctly to my Enphase app before they left. What really impressed me was how responsive and accommodating they were. They were actually working on a neighbor’s solar system when I asked if they could schedule a time to look at mine. Even though I wasn’t on their schedule, they offered to stop by after finishing that job — and they did! About an hour and a half later, they came over, assessed the issue, and since I already had the replacement inverter, they said, “We’re here — we can knock this out for you.” They took care of it right then and there. Both Nicholas and Zack had great attitudes, were polite and respectful, and handled everything with care — even when bringing their 10-foot ladder through the house to access the roof from my second-floor balcony. I also wan
J
John & Bernadette R
Our home PV system consists of both Tesla and SolarEdge equipment. We switched over to Sunspear Energy with complete confidence. Not only does Sunspear Energy maintain certifications for Tesla and SolarEdge equipment, but they are also recognized by Tesla as a "Premier Installer". Our transition to Sunspear Energy began with Ginger, their scheduling assistant, who completed our intake and created a service ticket for us. Ginger is very knowledgeable and explained all of the steps involved in moving over to Sunspear Energy. Next, we were referred to Ann, a Sunspear Energy Project Manager. Ann contacted Tesla and SolarEdge on our behalf and promptly added Sunspear Energy as our service partner to both accounts. Ann thoroughly addressed our service and warranty questions. Both Ginger and Ann are very professional and reflect positively on the Sunspear Energy team. Bernadette R.
A
Alex Desroches
Sunspear Energy provided outstanding service installing a solar PV system on my house. I had several estimates to install solar on my house and went with Sunspear because they offered a very competitive price and they were more knowledgeable and professional than the other companies that provided estimates. Laura Poirier was particularly helpful sizing the system based on my needs, explaining all the steps in my process, discussing financing options and answering all of my questions. Everyone else I dealt with at Sunspear met the same high standards that Laura set for professionalism and friendliness. Sunspear did a great job installing the system in a timely manner and handled all the required permits with HECO and City and County. My new PV system is producing the amount of electrical Power that Laura said it would and my HECO bill is the minimum connection fee. I would definitely recommend Sunspear to anyone considering installing or adding to their solar system.
L
Lani Itokazu
Sunspear Energy cleaned my PV panels & performed an evaluation of the sustainability of my system. I chose Sunspear because of Glen Smith, whom I worked with when my initial PV system was installed. Working with Ginger & Ann prior to the actual work has been great. Today, Orion & Reichel were extremely professional, prompt, quick & thorough. Orion took his time explaining to me what they did & couldn’t do given the fact that my Envoy was not working. He made sure I understood what the next steps would be. In all, this is a FIRST CLASS company from start to finish!
C
Chris Anderson
Sunspear Energy was nothing short of excellent! Everyone I worked with was professional, pleasant and knowledgeable. My questions were answered in a timely manner. They kept me informed during the entire process. A special shout out to Lexi. What a wonderful person! Always friendly and happy to answer my questions. Thanks to you all! Congratulations on a job well done! With appreciation, Chris Anderson
L
Lance Vares
If you want Solar, this is the company to choose. They are 5 star. From beginning to end, no hassles, top notch, very professional. They made the whole venture seamless and communicated thru the whole process. 6 months from contact to installation. All the staff was friendly and knowledgeable. I highly recommend them for your Solar needs. Much Mahalo!!
(9) Reviews for this company
1 Stars
(0)
2 Stars
(0)
3 Stars
(0)
4 Stars
(0)
5 Stars
(9)
S
Susan Nagi
We decided to instal solar right before the federal credits ended. From the initial consultation with Laura (My Solar Lady) the process was smooth. The price was the price all the way through and there were no surprises with additional fees or add-ons. They literally did every single step with the financing, design, HECO and permits and we hardly had to be at the house in order to get it installed. We were installed about three weeks before estimated. There actually was a little bit of issue with some of the panels once it was installed, but they came right back out and fixed it up and worked on it diligently until it was resolved so in my book that is A+ service or in Google speak five stars!
J
jacob chinn
Working with Sunspear Energy was fantastic. We are saving money every month and feeling good about doing it. Marko was particularly helpful. He even provided information to my accountant after the installation was complete to make sure I received the proper tax credit. Excellent customer service, highly recommend. Just updating my review. I had a problem with one of my panels and it stopped producing power. Nick Lee and Orion came over and fixed it quickly. Their excellent service was much appreciated.
M
Margot Taylor
Good install. Great team. I really like sunspear and would use them again 100% but beware of the tesla software. The software has had a small handful of weird issues. The most recent, it listed somebody else's house on my software to control. I think someone else might have had control of mine but I certainly didn't have any control over my own house. Now, sunspear replied to me to address the issue in less than a day. They are on it.But it took between 4-5 days before it actually got fixed. The issue involved working with tesla and isnt a quick fix. This was especially troublesome because I was out of the country and had no way of controlling my own house. I appreciate sunspear basically tried to do what they could do based on what they control ASAP, but I find it worrying that this takes so long to fix. Apparently somebody installed and used my system number or something for some other houses Install (not sunspears fault) and that's what caused the problem.. The fact that i can be un
A
Alex Desroches
Sunspear Energy provided outstanding service installing a solar PV system on my house. I had several estimates to install solar on my house and went with Sunspear because they offered a very competitive price and they were more knowledgeable and professional than the other companies that provided estimates. Laura Poirier was particularly helpful sizing the system based on my needs, explaining all the steps in my process, discussing financing options and answering all of my questions. Everyone else I dealt with at Sunspear met the same high standards that Laura set for professionalism and friendliness. Sunspear did a great job installing the system in a timely manner and handled all the required permits with HECO and City and County. My new PV system is producing the amount of electrical Power that Laura said it would and my HECO bill is the minimum connection fee. I would definitely recommend Sunspear to anyone considering installing or adding to their solar system.
J
John & Bernadette R
Our home PV system consists of both Tesla and SolarEdge equipment. We switched over to Sunspear Energy with complete confidence. Not only does Sunspear Energy maintain certifications for Tesla and SolarEdge equipment, but they are also recognized by Tesla as a "Premier Installer". Our transition to Sunspear Energy began with Ginger, their scheduling assistant, who completed our intake and created a service ticket for us. Ginger is very knowledgeable and explained all of the steps involved in moving over to Sunspear Energy. Next, we were referred to Ann, a Sunspear Energy Project Manager. Ann contacted Tesla and SolarEdge on our behalf and promptly added Sunspear Energy as our service partner to both accounts. Ann thoroughly addressed our service and warranty questions. Both Ginger and Ann are very professional and reflect positively on the Sunspear Energy team. Bernadette R.
Sellers can share their experiences working with customers here.