Home Services Sunrun

Sunrun

7679 San Fernando Rd, Burbank, CA 91505

A+ Grade

What People love about this company

Rosetta Baker

Review

Outstanding Service and Impeccable Follow-upI recently had the pleasure of experiencing Clayton Hoff’s outstanding service and impeccable follow-up, and I couldn't be more impressed. From start to finish, every interaction was seamless, professional, and genuinely caring.The service provided was not only efficient but also personalized to meet my specific needs. What truly stood out, though, was the consistent and thoughtful follow-up. Every concern and question was addressed promptly, and Clayton went above and beyond to ensure my complete satisfaction.In a world where excellent customer service is rare, Clayton sets a gold standard. Highly recommended for anyone seeking exceptional service with a personal touch.Happy Customer

Robert Decker

Review

Understands why SunRun leads their industry.24 panels, 2 batteries setup - 1 day and half.It’s scary when thinking about making a 25 year commitment, and not knowing all the facts and ins and outs at first. My service rep Tahirih, great at following up came over and stood as long as it took (5 hours) to answer all my questions and to fully inform me, even reaching out to her boss that day James several times to help elaborate on details. James was very supportive of his rep and I had a good feeling about this team which helped me solidify my decision.Before the installation team came out Shane reached out to keep me posted on a review of what was being done, and alerts when the team would be out.The equipment drop off guy came early in the morning before the install team.The install team came out led by Jordan, about 4 guys. Jordan walked me through what they planned on getting done and how they were going to go about it, asked about my preference on a few things and let me know before

TOM HONGSKULA

Review

So far is very good especially with my rep his name is Phillip Weston he following up my issues with the roof. He will do everything to help customers satisfy with the roofing company. Most all the Sanrun crews are good working and good system but not with the roofing company (Sierra roofing Inc. the sub contractor) so watch out dealing with the roofing company most of their employees are not speaking good English and you cannot go up and check on the roof. The roof took 3 weeks the solar took 3days

About Sunrun

Sunrun provides residential solar and battery storage for homeowners in Burbank. We design and install custom home energy systems that help reduce electricity costs and keep homes powered during outages. With over 1 million customers nationwide, our Burbank team makes switching to solar straightforward with expert installation and flexible options, including a $0-down Subscription Plan that lets you add solar and battery storage with no upfront cost. Every system includes long-term service, monitoring, and warranties to support reliable energy for years to come.

About Sunrun

Sunrun provides residential solar and battery storage for homeowners in Burbank. We design and install custom home energy systems that help reduce electricity costs and keep homes powered during outages. With over 1 million customers nationwide, our Burbank team makes switching to solar straightf...

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Reviews

(3) Reviews for this company

1 Stars

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5 Stars

100%

(3)

Avg Rating:

Quality of Service:

5

Response time:

5

Behavior:

5

R

Rosetta Baker

Outstanding Service and Impeccable Follow-upI recently had the pleasure of experiencing Clayton Hoff’s outstanding service and impeccable follow-up, and I couldn't be more impressed. From start to finish, every interaction was seamless, professional, and genuinely caring.The service provided was not only efficient but also personalized to meet my specific needs. What truly stood out, though, was the consistent and thoughtful follow-up. Every concern and question was addressed promptly, and Clayton went above and beyond to ensure my complete satisfaction.In a world where excellent customer service is rare, Clayton sets a gold standard. Highly recommended for anyone seeking exceptional service with a personal touch.Happy Customer


T

TOM HONGSKULA

So far is very good especially with my rep his name is Phillip Weston he following up my issues with the roof. He will do everything to help customers satisfy with the roofing company. Most all the Sanrun crews are good working and good system but not with the roofing company (Sierra roofing Inc. the sub contractor) so watch out dealing with the roofing company most of their employees are not speaking good English and you cannot go up and check on the roof. The roof took 3 weeks the solar took 3days


R

Robert Decker

Understands why SunRun leads their industry.24 panels, 2 batteries setup - 1 day and half.It’s scary when thinking about making a 25 year commitment, and not knowing all the facts and ins and outs at first. My service rep Tahirih, great at following up came over and stood as long as it took (5 hours) to answer all my questions and to fully inform me, even reaching out to her boss that day James several times to help elaborate on details. James was very supportive of his rep and I had a good feeling about this team which helped me solidify my decision.Before the installation team came out Shane reached out to keep me posted on a review of what was being done, and alerts when the team would be out.The equipment drop off guy came early in the morning before the install team.The install team came out led by Jordan, about 4 guys. Jordan walked me through what they planned on getting done and how they were going to go about it, asked about my preference on a few things and let me know before


Photos

Reviews

(3) Reviews for this company

1 Stars

0%

(0)

2 Stars

0%

(0)

3 Stars

0%

(0)

4 Stars

0%

(0)

5 Stars

100%

(3)

Avg Rating:

Quality of Service:

5

Response time:

5

Behavior:

5


R

Rosetta Baker

Outstanding Service and Impeccable Follow-upI recently had the pleasure of experiencing Clayton Hoff’s outstanding service and impeccable follow-up, and I couldn't be more impressed. From start to finish, every interaction was seamless, professional, and genuinely caring.The service provided was not only efficient but also personalized to meet my specific needs. What truly stood out, though, was the consistent and thoughtful follow-up. Every concern and question was addressed promptly, and Clayton went above and beyond to ensure my complete satisfaction.In a world where excellent customer service is rare, Clayton sets a gold standard. Highly recommended for anyone seeking exceptional service with a personal touch.Happy Customer


R

Robert Decker

Understands why SunRun leads their industry.24 panels, 2 batteries setup - 1 day and half.It’s scary when thinking about making a 25 year commitment, and not knowing all the facts and ins and outs at first. My service rep Tahirih, great at following up came over and stood as long as it took (5 hours) to answer all my questions and to fully inform me, even reaching out to her boss that day James several times to help elaborate on details. James was very supportive of his rep and I had a good feeling about this team which helped me solidify my decision.Before the installation team came out Shane reached out to keep me posted on a review of what was being done, and alerts when the team would be out.The equipment drop off guy came early in the morning before the install team.The install team came out led by Jordan, about 4 guys. Jordan walked me through what they planned on getting done and how they were going to go about it, asked about my preference on a few things and let me know before


T

TOM HONGSKULA

So far is very good especially with my rep his name is Phillip Weston he following up my issues with the roof. He will do everything to help customers satisfy with the roofing company. Most all the Sanrun crews are good working and good system but not with the roofing company (Sierra roofing Inc. the sub contractor) so watch out dealing with the roofing company most of their employees are not speaking good English and you cannot go up and check on the roof. The roof took 3 weeks the solar took 3days


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