Jodie Whitecrow

What a great experience we had getting a new recliner yesterday 8-13-25. The staff is super friendly and very knowledgeable of their product. Chris was a pleasure to work with. So don’t forget Sofa City in Joplin Mo for your next furniture needs!!!👏👏😄

Sherri King

I purchased a sectional today that I’ve been wanting for a while, and Paula made the entire experience absolutely amazing (on my lunch break)! She went above and beyond to help me find exactly what I wanted. Her customer service was top-notch, and I couldn’t be happier with my experience. Highly recommend Sofa City to my friends and family, be sure to ask for Paula!

Michael Nickens

Caleb was awesome throughout the entire furniture buying process! Never forced or pushed anything. Highly recommend Caleb and he will be my point of contact for future purchases!

Lauren Wagner

Joe was absolutely amazing! He was very patient(I had my 2 year old with me) and answered all of my questions! They are amazing and I definitely recommend them!!

Katie Long

Caleb was absolutely awesome!! I highly recommend Sofa City, very affordable and great customer service!

Brittany Bowers

Had a great experience at Sofa City! Our salesman, Caleb, was fantastic. Very friendly, respectful, and never pushy. He gave us the space to browse but was there with helpful answers when we needed him. The whole process was smooth and stress-free. Highly recommend!

seth hill

Caleb and JB were awesome! They gave us a great deal and were super helpful. Definitely earned my business and created a long time customer. 10/10!

Leslie Robinson

Caleb is awesome and needs a raise for his genuine care and great attitude! He has A+ customer service and we will always support our local small businesses! Thank you for everything we will be returning!!

Marissa Ewing

Joe was great. We told him what we wanted, he never pushed or tried to upsale us. We have bought from Sofa City before and this is the only place we will go and recommend to our family and friends.

Jessica Dickerson

We love our new sectional! Chase was so patient as I tried to decide if I could fit a sectional in our new house. We will use sofa city for years to come.

Hattie James

Wonderful experience!! Caleb and Dean are absolutely amazing!! Not only did they listen to our needs, we were not pressured. They were honey, communicative and we bought a new sectional after looking for months!!

Alyssa Brooke

This is the best furniture store in Fort Smith! They have a huge selection - livingroom sets, dining room, mattress/bed, and more. . We have bought several pieces from them & love every single one of them. Micheal is the most helpful, friendly, customer service driven guy! He cares about getting the customer a good deal on something they LOVE! Bryan, the owner, is so friendly and professional. My husband and I always enjoy shopping here. They offer great financing options, protection plans, answer all your millions of questions... Go buy some new furniture at Sofa City!! 10/10 recommend!

Tawnyah Bond

Caleb was our salesman. He was very helpful, had great knowledge on the products! We told him our situation and he new exactly what we needed! It was in stock, the purchase was easy! They loaded it up and even tied it down for us! I highly recommend this place!!

Christine Iliff (Chris)

Went in there just to look. Andrew was with us the whole time and let us explore the store. Was super knowledgeable and got us a great deal and some wonderful furniture. If I could do 9 stars I would. They will be my go to furniture store from this day forward

Jamie Powers

I bought a new sectional, two chairs, a hutch, end tables and a coffee table from Paula in Fort Smith. She was so helpful, and her whole team was great in making sure we got our furniture quickly! 5 stars all the way!

Ted Crowell

Jacob and the GM were very helpful, friendly and out of all the furniture retailers in town, by far the easiest to do business with. The difference between Sofa City and Ashley furniture’s culture was immediately obvious and welcomed.

Lacey Tople

We were just out looking but the customer service shown by Caleb was great. I think this is what led us to the decision for purchasing from Sofa City! Staying local, family owned and Christian mindset. Would most certainly shop here again. Item was delivered on time and date stated when order was placed. BIG shout out to Caleb!

Kyle Burris

We stop in today for our 1st time. Caleb C greeted us with a smile and explained to us the process of we found something we liked. No pressure was on us. The atmosphere was definitely very lax. This was the best buying experience we have ever had with purchasing furniture. You definitely need more Caleb in your store. Thank you and we will definitely be back for future purchases.

Justice Forbus

Mike was amazing to work with. He was so nice from the moment we walked in and had such a great attitude the entire time. He really took the time to help and made the whole experience easy and stress-free. You can tell he genuinely cares about his customers and wants them to leave happy. If you’re shopping there, definitely ask for Mike — he made everything smooth and enjoyable!

Stephanie Ibarra

⭐️⭐️⭐️⭐️⭐️I had an amazing experience buying my couch from Mike! From start to finish, he was professional, knowledgeable, and genuinely helpful. He made the whole process easy and stress-free, answered all my questions, and made sure I found exactly what I was looking for.You can tell he truly cares about his customers and takes pride in what he does. The couch is perfect, and the service was even better. I highly recommend asking for Mike if you’re shopping you won’t be disappointed!

Jennifer Teague

Caleb did amazing! Very helpful. I finally found the perfect section! So easy and everyone was so nice! Love that they are family owned and you can definitely tell!

Monica Maciel

Shout out to the best sales guy at Sofa City! Joe was very friendly, professional and kind. Greeted my daughter an I immediately once we entered the store definitely made us feel welcomed. I definitely knew what I was looking for. Once I started to look, there was so many options to choose from . Joe was very patient and showed me all the options on what I was looking for and then also suggested options that I would be interested in. Something I didn’t get at other places. I’ve been looking for furniture for my living room for a while and I finally found it. Thanks to this awesome place. I have a new set for my living room and they definitely made it wonderful experience. They definitely have amazing prices and so willing to work with what’s in your budget or if you need options if it isn’t in your budget. Will definitely recommend to anyone that is interested in getting good quality furniture. As promised, my items were delivered the same day and put together I did not have to lift a