A fantastic store and sewing resource - experienced, patient and wonderful educators and s... A fantastic store and sewing resource - experienced, patient and wonderful educators and salespeople who are excited creators and makers of all things sewing. Enjoyed buying my new machine and will continue buying from them - great experience! Read more

Great friendly staff. Love the sewing classes and the teacher is incredible. Bought my mac... Great friendly staff. Love the sewing classes and the teacher is incredible. Bought my machine there and my sales person is always helpful with questions. The owner of the shop and her staffs priority is truly their customers and students. They make you feel like your part of a family. I love this place. Read more

Very neat little shop with a wide range of notions. Staff were very helpful.

I had my Valiant 10 needle in several weeks ago for service and adjustments. Will was awe... I had my Valiant 10 needle in several weeks ago for service and adjustments. Will was awesome! I had to bring it back today because I was getting a trim error message. Will got it right in and adjusted, no cost to me. Thank you the great service. Read more

I had an issue with the bobbin case from my multi-needle so I sent my husband in to get a... I had an issue with the bobbin case from my multi-needle so I sent my husband in to get a new one. He started at a competitor store that opened an hour earlier who simply had a box of miscellaneous, unmarked bobbin cases and no match (we had even called before going). He then went to Austin's who was sold out but did have them on order (womp womp). I am sitting 70 orders deep so waiting a few days being down a machine was going to be rough, however, they offered to have the technician look at the bobbin case to see if it was fixable. A few minutes later and voila, it was fixed. They charged almost nothing for the repair and now my machine can get back to work. I have a full-time embroidery shop so this truly was a lifesaver Read more