What People love about this company
Reliable Auto Maintenance provides comprehensive vehicle care, specializing in routine maintenance, diagnostics, and repairs for all makes and models. Serving the Cedar Rapids community, they utilize advanced technology and industry expertise to ensure optimal performance and longevity of vehicles, making them an essential partner for local drivers.
Reliable Auto Maintenance provides comprehensive vehicle care, specializing in routine maintenance, diagnostics, and repairs for all makes and models. Serving the Cedar Rapids community, they utilize advanced technology and industry expertise to ensure optimal performance and longevity of vehicles, making them an essential partner for local drivers.
(7) Reviews for this company
1 Stars
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2 Stars
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3 Stars
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4 Stars
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5 Stars
(5)
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Jesse Ellis
I've been heading here for about a year, since Keenan Family was forced out. James has been great taking care of my cars. Generally, they are very quick. I've felt very good about going there, but even better after today. I'll just say this. A few weeks ago, I brought the car in, had a fix done, and a small mistake was made. I finally had time to get over there today, and they made it right as quickly as possible. No dickering, no nothing. I wasn't sure what the issue was, just that something had gotten a little worse since they put the new part in, and they had it in the bay in minutes to check, immediately said "yep, that part we put in isn't in there quite right" and got working on it. I'm really relieved to have the car fixed and I'll happily take it back there. Mistakes happen and a mechanic who handles them gracefully is worth every penny.
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Kathryn Monden
Very reasonable prices and they got me back on the road fast. They were easy to talk to and they showed me in pictures what was wrong with my van. They explained everything well. I'll be going back for what ever I'll need in the future.
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Diana Feliciano
My first experience with them was not so good, but the owner quickly reached out to me and corrected the issues I had . I went back to them and the second time around did not disappoint , I was very pleased with the work that was done,& the owner was very professional , I do recommend his work.
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Joneric Wennerstrom
I I've taken my car and my daughter's cars here several times. I have not seen James the owner the last two or three times. I suspect a business has been sold? James was great and I got detailed intro about what was wrong and options I'm fixing it. I haven't gotten the same service from the new owners. And I feel like I am being up sold on things that I don't really need with the new owners In hindsight, I realized the problem was one of communication. After my daughter's car was inspected, I got a text (or maybe an email, I can't remember now), with an itemized list of issues that were found. The first issue was some oil leaking, and hence the suggested invoice listed replacing some gaskets. And here is where the problem arose. The car has 200k+ miles on it. But what does leaking oil mean? Is it 3 drops which is completely common for a car with 200k+ miles on it? Or does it mean there's 4 quarts of oil on the ground and the engine is about to seize? So there is a huge range of
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Raynal A. Monden
I'm appreciative and thankful to Reliable Auto for "defining" what we knew about our Pump, need of oil change, a new battery, and the check engine light. They diagnosed, set all things mentioned. Mis-fire continued; towed back & more work. Told: "Vehicle has a very good engine & could last another 2-3yrs..." We trust THEIR service! Yet, for the 3rd time, the 2007 SUV Dodge Van Caravan was costly towed back to Reliable Auto 10/2/25 awaiting. Response was
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ashley miller
After my car unexpectedly stopped working, they guys here diagnosed, fixed, and worked with me to make sure it was back on the road quickly. Even going as far as to work with me on payments that were affordable! Truly amazing service! Definitely recommend having these guys service your vehicle.
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Jennah Bramow
The best shop in town! Everytime we have ever had an issue with our vehicles this shop, hands down, shows up. They are so fast and charge industry standard rates. They dont try to rip you off like some other shops do. They have always done a great job. Thank you so much for ensuring our vehicles are safe to drive after they leave your lot!
(7) Reviews for this company
1 Stars
(0)
2 Stars
(0)
3 Stars
(0)
4 Stars
(2)
5 Stars
(5)
D
Diana Feliciano
My first experience with them was not so good, but the owner quickly reached out to me and corrected the issues I had . I went back to them and the second time around did not disappoint , I was very pleased with the work that was done,& the owner was very professional , I do recommend his work.
K
Kathryn Monden
Very reasonable prices and they got me back on the road fast. They were easy to talk to and they showed me in pictures what was wrong with my van. They explained everything well. I'll be going back for what ever I'll need in the future.
J
Jesse Ellis
I've been heading here for about a year, since Keenan Family was forced out. James has been great taking care of my cars. Generally, they are very quick. I've felt very good about going there, but even better after today. I'll just say this. A few weeks ago, I brought the car in, had a fix done, and a small mistake was made. I finally had time to get over there today, and they made it right as quickly as possible. No dickering, no nothing. I wasn't sure what the issue was, just that something had gotten a little worse since they put the new part in, and they had it in the bay in minutes to check, immediately said "yep, that part we put in isn't in there quite right" and got working on it. I'm really relieved to have the car fixed and I'll happily take it back there. Mistakes happen and a mechanic who handles them gracefully is worth every penny.
R
Raynal A. Monden
I'm appreciative and thankful to Reliable Auto for "defining" what we knew about our Pump, need of oil change, a new battery, and the check engine light. They diagnosed, set all things mentioned. Mis-fire continued; towed back & more work. Told: "Vehicle has a very good engine & could last another 2-3yrs..." We trust THEIR service! Yet, for the 3rd time, the 2007 SUV Dodge Van Caravan was costly towed back to Reliable Auto 10/2/25 awaiting. Response was
J
Joneric Wennerstrom
I I've taken my car and my daughter's cars here several times. I have not seen James the owner the last two or three times. I suspect a business has been sold? James was great and I got detailed intro about what was wrong and options I'm fixing it. I haven't gotten the same service from the new owners. And I feel like I am being up sold on things that I don't really need with the new owners In hindsight, I realized the problem was one of communication. After my daughter's car was inspected, I got a text (or maybe an email, I can't remember now), with an itemized list of issues that were found. The first issue was some oil leaking, and hence the suggested invoice listed replacing some gaskets. And here is where the problem arose. The car has 200k+ miles on it. But what does leaking oil mean? Is it 3 drops which is completely common for a car with 200k+ miles on it? Or does it mean there's 4 quarts of oil on the ground and the engine is about to seize? So there is a huge range of
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