IT Support in Fairgrounds, KY | The Smoketown Tech

The Smoketown TechVerified

2803 S Floyd St, Louisville, KY 40209

Opens 12 — 6 PM
A+ Grade
K

My dog knocked my tablet off and cracked the screen. I called and was able to take it in t... My dog knocked my tablet off and cracked the screen. I called and was able to take it in to Shan. He was pleasant, courteous and very personable. He looked at it and another older tablet I have that I have difficulty charging. He told me the cracked screen would cost almost as much as a new tablet and recommended I buy a new one. He looked at the older tablet and said I probably needed a new charger for the tablet. He recommended I buy a charger and if that doesn't work, he quoted me a price on replacing the battery which was very reasonable. I will definitely use him for any future needs. He did not charge anything for the consultation and didn't make any money. I highly recommend him! Read more

K B

5
L

Shan is awesome, he helped my girlfriend and I pick out a used system that would do what w... Shan is awesome, he helped my girlfriend and I pick out a used system that would do what we needed it to do at a cost that wouldn't break out budget. He is super personable and down to earth. I would recommend him to anyone in the market for a repair or used system. Read more

Laura Hensley

5
A

I had to come in because my laptop screen broke and I needed it fixed for school. Shan let... I had to come in because my laptop screen broke and I needed it fixed for school. Shan let me know that the screen couldn’t be replaced only, and that I actually had to replace the whole piece. He was super transparent with pricing and showed me the listings of the pieces and went out of his way to compare for the best price. He let me know the day it could probably be ready and kept his word as it was ready that same exact day! Super cool and lively too, he’s definitely experienced and knowledgeable about what he does. Thank you again!!!! Read more

Arianna C

5
A

Shan was fantastic! I took my computer in for diagnostics as the screen was black. I ended... Shan was fantastic! I took my computer in for diagnostics as the screen was black. I ended up needing a new hard drive. He was able to get the part same day and have it back to me in a matter of hours. Will definitely be a repeat customer for all my tech needs! Read more

Amy Ogg

5
J

Very friendly, professional, and communicative. Did a great job keeping me up to date on w... Very friendly, professional, and communicative. Did a great job keeping me up to date on what was going on with my computer, and found me the best deals on replacement parts. Had my computer back same day the parts came in. Will definitely return for future computer repair needs. Read more

James Petko

5

About The Smoketown Tech

The Smoketown Tech specializes in providing tailored IT solutions and technology support for small to medium-sized businesses in Louisville, KY. With a focus on enhancing operational efficiency and cy...

Read more

About The Smoketown Tech

The Smoketown Tech specializes in providing tailored IT solutions and technology support for small to medium-sized businesses in Louisville, KY. With a focus on enhancing operational efficiency and cy...

Read more

Reviews

(7) Reviews for this company

1 Stars
0%
(0)
2 Stars
0%
(0)
3 Stars
0%
(0)
4 Stars
0%
(0)
5 Stars
100%
(7)
L
Laura Hensley
5

Shan is awesome, he helped my girlfriend and I pick out a used system that would do what we needed it to do at a cost that wouldn't break out budget. He is super personable and down to earth. I would recommend him to anyone in the market for a repair or used system. Read more

K
K B
5

My dog knocked my tablet off and cracked the screen. I called and was able to take it in to Shan. He was pleasant, courteous and very personable. He looked at it and another older tablet I have that I have difficulty charging. He told me the cracked screen would cost almost as much as a new tablet and recommended I buy a new one. He looked at the older tablet and said I probably needed a new charger for the tablet. He recommended I buy a charger and if that doesn't work, he quoted me a price on replacing the battery which was very reasonable. I will definitely use him for any future needs. He did not charge anything for the consultation and didn't make any money. I highly recommend him! Read more

J
James Petko
5

Very friendly, professional, and communicative. Did a great job keeping me up to date on what was going on with my computer, and found me the best deals on replacement parts. Had my computer back same day the parts came in. Will definitely return for future computer repair needs. Read more

Reviews

(7) Reviews for this company

1 Stars
0%
(0)
2 Stars
0%
(0)
3 Stars
0%
(0)
4 Stars
0%
(0)
5 Stars
100%
(7)

K
K B
5

My dog knocked my tablet off and cracked the screen. I called and was able to take it in to Shan. He was pleasant, courteous and very personable. He looked at it and another older tablet I have that I have difficulty charging. He told me the cracked screen would cost almost as much as a new tablet and recommended I buy a new one. He looked at the older tablet and said I probably needed a new charger for the tablet. He recommended I buy a charger and if that doesn't work, he quoted me a price on replacing the battery which was very reasonable. I will definitely use him for any future needs. He did not charge anything for the consultation and didn't make any money. I highly recommend him! Read more

L
Laura Hensley
5

Shan is awesome, he helped my girlfriend and I pick out a used system that would do what we needed it to do at a cost that wouldn't break out budget. He is super personable and down to earth. I would recommend him to anyone in the market for a repair or used system. Read more

A
Arianna C
5

I had to come in because my laptop screen broke and I needed it fixed for school. Shan let me know that the screen couldn’t be replaced only, and that I actually had to replace the whole piece. He was super transparent with pricing and showed me the listings of the pieces and went out of his way to compare for the best price. He let me know the day it could probably be ready and kept his word as it was ready that same exact day! Super cool and lively too, he’s definitely experienced and knowledgeable about what he does. Thank you again!!!! Read more

No Seller Reviews Yet. Sellers can share their experiences working with customers here.

100%

Satisfaction

100%

Response Rate

100%

As Described

$ - $$

This service is listed on HandyHubb but hasn’t been claimed yet. Pricing and details may vary. Want to claim it? Click Here

Get More from Handyhubb

Special discount

Inside Tips

Early Access to new features

Why are you reporting this?

You're In!

We've added you in the list.

Expect early access, insider updates, and exclusive offers straight to your inbox