Joanna Peak

Great customer service! Helped with getting the larger size bins for garbage and recycling. Looking forward to more space for the trash. Sonia was kind, knowledgeable and a joy to work with.

Debbie Damon

Called to get service for new townhouse set up. Sonia M. was great to work with!! She went through everything, got me all set up really quick. She was fun to talk to yet, very professional.

colleen schildgen

I noticed an increase in my bill. I spoke with Sonia M and advised her I am a senior on a fixed budget. She was able to lower my payment. I really appreciate the assistance with this matter and am very happy with my Groot service.

Sharon Burns

Contacted Groot to start a new service today. Spoke to Sonia M. I have to say it was such a pleasant experience speaking to her. She was so very helpful and explained everything clearly , answering all of my questions and concerns. Great customer service is hard to find today, but at Groot you have a super star!! A+++

Anthony Pacheco

Sonia M. Did a wonderful job making sure I felt informed and safe about my new services. She made sure to keep the line open in case I had any questions or concerns in the future. Professionalism at its finest. Refreshing to have spoken with her today. Thank you

Danny Hughes

I live in the 2700 block of Rosehall Ln in the Wheatlands. Our service guys have always been professional. When we had to call for a new bin or instructions for disposal we've always had professional, courteous service reps to assist us. Lately the recycling and trash trucks have been coming early, btw 6:30-7:00 in the morning. I really like this because I can bring the bins in before leaving for work. Great job! Really appreciate the early pickups. Thanks.

Tyler Fatla

Sonia at Groot is absolutely fantastic! Every interaction with her is a pleasure – she's incredibly helpful, super knowledgeable, and always has a friendly attitude. She goes above and beyond to make sure you're taken care of, making the whole experience canceling my service at Groot truly effortless. She's definitely a standout!

Emily B

Sonia was wonderful with helping us set up service at our new home! Very informative and patient. Great customer service and seems like Groot offers many free options in different seasons for leaf disposal, etc :)

zueaca. LMar

Outstanding service from Sonia M. I am truly impressed with the level of service provided by Sonia M. at customer service. She was exceptionally efficient, attentive, and demonstrated a remarkable commitment to ensuring everything was handled smoothly. She took my number down and called me back the same day to tell me my issue was resolved. Her professionalism, warmth, and proactive approach made the entire experience genuinely outstanding. Thank you, Sonia, for your exemplary dedication and exceptional support.

christina smith

I just spoke to Lucy and she was thorough and pleasant in answering my question. I have to admit though I was a little sad I did not get Sonia as the rep. after seeing all the glowing reviews. Based on my call and other reviews. Your service team appears to be stellar.