What People love about this company
Step into a world of brilliance at dimend SCAASI, nestled in the vibrant heart of Chicago’s Jeweler’s Row. Here, your search for the perfect piece ends and your story begins. You deserve a jeweler who listens and cares. Our team brings years of experience and true craftsmanship with a passion for helping you find what truly fits you. Whether you’re seeking advice or ready to choose, we make every step easy and joyful.
Step into a world of brilliance at dimend SCAASI, nestled in the vibrant heart of Chicago’s Jeweler’s Row. Here, your search for the perfect piece ends and your story begins. You deserve a jeweler who listens and cares. Our team brings years of experience and true craftsmanship with a passion for...
see more(3) Reviews for this company
1 Stars
(0)
2 Stars
(0)
3 Stars
(0)
4 Stars
(0)
5 Stars
(3)
K
Kristen Cardonne
We had the best experience here with Susan while looking for/designing an engagement ring. She made the whole process so easy and seamless. I couldn’t recommend her enough and can’t wait to come back for wedding bands and more. Her attention to detail and knowledge on the industry is top tier. She hand picks each diamond herself to make sure you are getting the best of the best. 12/10 would recommend Susan!!
M
Michael Gilliland
Working with Susan has been the easiest part of our engagement and wedding planning process. From the first time we met her she was very educational and laid out all of our options so we could feel like we were truly making informed decisions. She never made us feel like we were asking for too much or like our customizations weren’t possible. It made us feel like we had a truly unique ring. When it was time to purchase the engagement she made the whole process very convenient as I was out of town for work. We were able to handle everything via email which is what I preferred. I never felt pressured to buy something or like she was just trying to make a sale. Buying our wedding bands was just as great of an experience. We were a little behind on that process but Susan went above and beyond to get us our rings in time for our upcoming wedding. We can’t wait to wear them!
V
Vishal Mohanan
We had the distinct pleasure of working with Susan while selecting our engagement ring, and the experience was truly exceptional. Susan devoted considerable time to guiding us through a wide variety of stones, thoughtfully explaining their characteristics and nuances so we could make a well-informed decision. At no point did we feel rushed; instead, she demonstrated remarkable patience and professionalism across multiple appointments. Most impressive was her attentiveness — she carefully noted our design preferences and incorporated every detail we expressed into her recommendations. Her ability to thoughtfully guide my fiancée in finding a ring that perfectly reflected her style and personality was especially meaningful. Susan struck the perfect balance between offering expert insight and allowing us the space to make a decision with confidence. We were so pleased with the engagement ring that we returned to purchase our wedding bands as well — a true testament to the trust and con
(3) Reviews for this company
1 Stars
(0)
2 Stars
(0)
3 Stars
(0)
4 Stars
(0)
5 Stars
(3)
V
Vishal Mohanan
We had the distinct pleasure of working with Susan while selecting our engagement ring, and the experience was truly exceptional. Susan devoted considerable time to guiding us through a wide variety of stones, thoughtfully explaining their characteristics and nuances so we could make a well-informed decision. At no point did we feel rushed; instead, she demonstrated remarkable patience and professionalism across multiple appointments. Most impressive was her attentiveness — she carefully noted our design preferences and incorporated every detail we expressed into her recommendations. Her ability to thoughtfully guide my fiancée in finding a ring that perfectly reflected her style and personality was especially meaningful. Susan struck the perfect balance between offering expert insight and allowing us the space to make a decision with confidence. We were so pleased with the engagement ring that we returned to purchase our wedding bands as well — a true testament to the trust and con
M
Michael Gilliland
Working with Susan has been the easiest part of our engagement and wedding planning process. From the first time we met her she was very educational and laid out all of our options so we could feel like we were truly making informed decisions. She never made us feel like we were asking for too much or like our customizations weren’t possible. It made us feel like we had a truly unique ring. When it was time to purchase the engagement she made the whole process very convenient as I was out of town for work. We were able to handle everything via email which is what I preferred. I never felt pressured to buy something or like she was just trying to make a sale. Buying our wedding bands was just as great of an experience. We were a little behind on that process but Susan went above and beyond to get us our rings in time for our upcoming wedding. We can’t wait to wear them!
K
Kristen Cardonne
We had the best experience here with Susan while looking for/designing an engagement ring. She made the whole process so easy and seamless. I couldn’t recommend her enough and can’t wait to come back for wedding bands and more. Her attention to detail and knowledge on the industry is top tier. She hand picks each diamond herself to make sure you are getting the best of the best. 12/10 would recommend Susan!!
Sellers can share their experiences working with customers here.