Christina Prophet Shorter

CarMax is wonderful! Aaron and the whole team in Augusta were very courteous! Every time I called with a question or request, they were eagerly willing to assist. The purchasing, tag, and title process was a breeze! I love my new to me car!💜💜💜🎉🎉🎉 …

Camerron Bouknight

This was my first car purchase at CarMax, I originally had a Nissan Rogue Shipped to the Augusta location. The car did not pass inspection and I purchased a Toyota Corolla instead. Nick was a great help and I am pleased with my Corolla, I still wanted an SUV and hopefully there will be a better deal in the next year or two.

Chris Dale

We had a wonderful experience with Carmax! They gave us more for our trade in than I expected and we brought home a fabulous car. Thank you, Angelyn for your patience and care to make our car purchase just right for us.

stephen smith

Had my own finance, l knew what truck I want so it only took 90 minutes to drive off in my new truck. The young lady that helped me was very fast and efficient.

Jymetria Davis

I purchased a Toyota Camery and let me tell you Aron was so helpful. He made so easy for me. No long wait. Also Monica was so clear and knowledgeable in helping me as well. I’m from Florida and the CarMax in Augusta is so Awesome. You guys rock!

Dr. Kenneth Stephens

The buying experience was ALMOST superb. There were two things that detracted from the experience: 1) The car had to be transported from about 300 miles away. It took Carmax 14 days to transport it that 300 miles. 2) When the car arrived it had only one key fob, and NO owner's manual. If I had known that, I would have negotiated for another fob and a manual to be included, or at least highly subsidized. In addition, I tried to find a way for the Carmax app to let me register the car with the manufacturer. I tried, but the Carmax software failed. I will have to find a way to do that manually. I am having great difficulty logging on to the app.

Margaret Smith

Ive bought 2 vehicles from here. Never had a bad experience. I bought my Chevy traverse in December 2018 and my dodge van in May 2025. In May it took us all of 2.5hrs to get look at my van, get approved by a bank and paperwork signed and drive off the lot. Within a week though my van lights started going off and we brought it back in. My van has now been sitting for 2 months at carmax getting fixed. They gave us a loaner vehicle for my family while we wait which has been great. Weve been getting updates about my van. And hopefully we'll have it back soon. They do everything in house and we do not have to pay, as if was included in the 90 day warrenty. They did offer an extended warrenty, which we did get. In the photos. Are both cars I've bought and the loaner vehicles we've gotten. We are a family of 6 and need an suv. I was very happy.

Mark & Marissa Stilgenbauer

I have sold vehicles at carmax without buying one and they always stick to their price, If not go up, i've also sold them cars as trade-ins and bought cars with carmax, and beuse of that, I wouldn't go anywhere else. I love the no pressure and gheh will go over and above to get you financed even with horrible credit because the sales department isnt on commission but overall GREAT place.

Kimberly Tucker

When I tell you that I am a female that does not like car dealerships!!! Well...... I don't consider CarMax to be a typical car dealership. I was more than impressed with the process that I took part in- for months, I studied, researched and searched for a specific vehicle that was at a price (and mileage) acceptable to me. Next, when I was able and ready, I found my vehicle and had it shipped to the Augusta location ( this was done online). Then, one of the World's BEST Car Sales Consultants, Nick Collins, reached out to me about the vehicle that I chose and shipped; we also discussed my plans to procure the vehicle. No pressure from the CarMax representative, just options to suit my needs. When I arrived to test drive my vehicle, an application was done-still no pressure. Full disclosure was given to me about policy and procedures with making a purchase. The price was firmly set with no surprises. Whatever info I needed that I didn't have for the application completed was la