What People love about this company
Norrell Service Experts has been providing top-quality HVAC and plumbing maintenance, installation, and repair throughout the Birmingham community since 1953. We also specialize in duct cleaning and basement and crawl space encapsulation, helping Birmingham residents take their homes and businesses to the next level.
Norrell Service Experts has been providing top-quality HVAC and plumbing maintenance, installation, and repair throughout the Birmingham community since 1953. We also specialize in duct cleaning and basement and crawl space encapsulation, helping Birmingham residents take their homes and businesses to the next level.
(3) Reviews for this company
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A
Aaron Cook
This is a great company that has taken care of me and my business for many years. They are prompt, polite, honest, and very knowledgeable. Recently, Jordan and Owen, along with the nice folks who answered my phone calls for help, really went above and beyond. The main issue ended up being a problem with my city gas meter and not even my HVAC unit, but Jordan and Owen came to my office 3 separate times, 2 of them unscheduled , to help me out in a bind to make sure I had heat. Being a small business owner who values honesty and good old-fashioned customer service, I am truly thankful to have Service Experts in Birmingham to take care of me. Great job!
S
Susan Johnson
Jesse Deloney came to my home today because my heat was not working. He was professional, knowledgeable of an older furnace and went right to work. I highly recommend Freedom Heating & Cooling and Jesse.
D
David B 396V8
See 12/9/2025 update below. We replaced both of our AC & heating units (upstairs and downstairs, inside and outside) and added whole house filters to both units in July 2020. I got three estimates from local contractors and found that Freedom had not only the best price but also the best maintenance plan. They've been servicing our units twice yearly since then. There were a few minor glitches along the way, but everything has been taken care of to our satisfaction with no problem. Their most recent visit was in June 2025. Their tech, Caleb, found a few issues, but cleaned and serviced all the units as part of Freedom's maintenance plan and we're ready for the summer! We would highly recommend both Freedom Heating and Cooling and their tech Caleb. 👍 12/9/2025 Update Matthew and his partner did a thorough inspection of our upstairs and downstairs A/C and heating systems today. Both were very courteous and answered all my questions. They worked quickly and inspected both the inside uni
(3) Reviews for this company
1 Stars
(0)
2 Stars
(0)
3 Stars
(0)
4 Stars
(0)
5 Stars
(3)
S
Susan Johnson
Jesse Deloney came to my home today because my heat was not working. He was professional, knowledgeable of an older furnace and went right to work. I highly recommend Freedom Heating & Cooling and Jesse.
A
Aaron Cook
This is a great company that has taken care of me and my business for many years. They are prompt, polite, honest, and very knowledgeable. Recently, Jordan and Owen, along with the nice folks who answered my phone calls for help, really went above and beyond. The main issue ended up being a problem with my city gas meter and not even my HVAC unit, but Jordan and Owen came to my office 3 separate times, 2 of them unscheduled , to help me out in a bind to make sure I had heat. Being a small business owner who values honesty and good old-fashioned customer service, I am truly thankful to have Service Experts in Birmingham to take care of me. Great job!
D
David B 396V8
See 12/9/2025 update below. We replaced both of our AC & heating units (upstairs and downstairs, inside and outside) and added whole house filters to both units in July 2020. I got three estimates from local contractors and found that Freedom had not only the best price but also the best maintenance plan. They've been servicing our units twice yearly since then. There were a few minor glitches along the way, but everything has been taken care of to our satisfaction with no problem. Their most recent visit was in June 2025. Their tech, Caleb, found a few issues, but cleaned and serviced all the units as part of Freedom's maintenance plan and we're ready for the summer! We would highly recommend both Freedom Heating and Cooling and their tech Caleb. 👍 12/9/2025 Update Matthew and his partner did a thorough inspection of our upstairs and downstairs A/C and heating systems today. Both were very courteous and answered all my questions. They worked quickly and inspected both the inside uni
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