Home Services A&O Group, Inc.

A&O Group, Inc.

432 N Lake St, Aurora, IL 60506

A+ Grade

What People love about this company

Lola Sergejev

Review

What an amazing service! If I could give 100 star review I would! I have purchased used inoperable laptop and Adrian went above and beyond to fix it. If you are looking for someone knowledgeable, honest, reasonable and with the best work ethic ever, give A&O a chance you will not be disappointed.

Bradley Burns

Review

Had a PC's drive corrupt and due to an issue I don't really understand the backup drive wasn't executing windows login properly and I had reached the limit of my computer experience and knowledge. Left my PC there while they investigated the issue, they were able to get to and backup the files I had zero success in getting to on my own. Very pleased and happy with the results, felt the pricing was well worth it. As splendid and great as the experience went, I hope to not have to make use of the services again but at least I'll know exactly where to go.

Brian F

Review

Adrian was outstanding to work with! Great customer service! He could have recommended a pricier upgrade but did not based on my computer usage and needs. Highly recommend! Fast service as well!

Sandra Alvarez

Review

I had a black screen issue with my laptop, and Adrian did an excellent job. He identified and fixed the problem quickly, and my laptop was back the very next day. Their customer service was friendly, and I appreciated that he explained to me what was the issue and what was done to fix my laptop. Highly recommend for fast and reliable repairs!

Maria Hernandez

Review

A&O is the best place in Aurora to repair laptops! I had a simple dent in my laptop's frame that could have cost around $400 to $600 to replace at a big tech store. At A&O, it was nearly half that price! Adrian and Joel were very kind and transparent about the initial cost of replacing the dented frame. In the end, because it was a metal frame they managed to reshape the dent nearly seamlessly and even refunded me for the unnecessary replacement frame. This was done in a day. Overall, I am pleased with the repair!

About A&O Group, Inc.

A&O Group, Inc. specializes in providing comprehensive IT solutions, including managed services, cybersecurity, and cloud computing, tailored for small to medium-sized businesses in the Aurora area. By leveraging cutting-edge technology and industry expertise, they empower organizations to enhance operational efficiency and secure their digital infrastructure. Their proactive approach ensures clients can focus on growth while A&O Group manages their technology needs.

About A&O Group, Inc.

A&O Group, Inc. specializes in providing comprehensive IT solutions, including managed services, cybersecurity, and cloud computing, tailored for small to medium-sized businesses in the Aurora area. By leveraging cutting-edge technology and industry expertise, they empower organizations to enhanc...

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Reviews

(10) Reviews for this company

1 Stars

0%

(0)

2 Stars

0%

(0)

3 Stars

0%

(0)

4 Stars

0%

(0)

5 Stars

100%

(10)

Avg Rating:

Quality of Service:

5

Response time:

5

Behavior:

5

L

Lola Sergejev

What an amazing service! If I could give 100 star review I would! I have purchased used inoperable laptop and Adrian went above and beyond to fix it. If you are looking for someone knowledgeable, honest, reasonable and with the best work ethic ever, give A&O a chance you will not be disappointed.


B

Brian F

Adrian was outstanding to work with! Great customer service! He could have recommended a pricier upgrade but did not based on my computer usage and needs. Highly recommend! Fast service as well!


B

Bradley Burns

Had a PC's drive corrupt and due to an issue I don't really understand the backup drive wasn't executing windows login properly and I had reached the limit of my computer experience and knowledge. Left my PC there while they investigated the issue, they were able to get to and backup the files I had zero success in getting to on my own. Very pleased and happy with the results, felt the pricing was well worth it. As splendid and great as the experience went, I hope to not have to make use of the services again but at least I'll know exactly where to go.


M

Maria Hernandez

A&O is the best place in Aurora to repair laptops! I had a simple dent in my laptop's frame that could have cost around $400 to $600 to replace at a big tech store. At A&O, it was nearly half that price! Adrian and Joel were very kind and transparent about the initial cost of replacing the dented frame. In the end, because it was a metal frame they managed to reshape the dent nearly seamlessly and even refunded me for the unnecessary replacement frame. This was done in a day. Overall, I am pleased with the repair!


S

Sandra Alvarez

I had a black screen issue with my laptop, and Adrian did an excellent job. He identified and fixed the problem quickly, and my laptop was back the very next day. Their customer service was friendly, and I appreciated that he explained to me what was the issue and what was done to fix my laptop. Highly recommend for fast and reliable repairs!


S

Scott Johnson

Adrian at A&O was great. He had a very long fight with a laptop I brought in which would power on the fans but not the screen. He probably spent hours diagnosing and ultimately decided the motherboard was bad. He ordered a new one and once it arrived, he was able to better diagnose the issue. He actually was able to make the original motherboard function and didn't charge me for the new parts. I ended up paying less than his original quote when he could have very easily just put in the new parts and charged me much more and I would've never known the difference. Great communication, great pricing, and stuck with a challenging project until it was done. Highly recommend and I wouldn't even consider a big box repair joint after working with Adrian.


J

Jaime Hernandez

My son's PC caught a virus & crashed during an update. These guys were able to fix/clone to a newer hard drive within a couple days. They work fast at a very reasonable price. Would definitely go to them again


S

Susan Voigt

I needed to replace my computer screen cover. Mr. Ortega was very friendly & replaced it in good time. Also, he replaced my husband's phone screen & add a new cover, overnight. Highly recommend this business.


L

Linda Saenz

I was panicking when the keyboard of my laptop failed. Online I found these gentlemen and I am impressed of their service. Consistent communication via email and phone call. They had calculated a 3 day turn around but they called me directly and said the problem was resolved and was not as severe like it was suspected. They had it ready the next day! They quickly made the adjustment to the cost. Very very reasonable. Thank you so much! For sure I will now bring my device for maintenance check ups with A & O! Definitely a 5 star! ⭐️⭐️⭐️⭐️⭐️


L

Luis castaneda

Excellent service, honesty, and responsibility. They fixed my computer in one week at a fair price, after Best Buy kept it for 30 days and said it was no longer repairable. Highly recommended.


Photos

Reviews

(10) Reviews for this company

1 Stars

0%

(0)

2 Stars

0%

(0)

3 Stars

0%

(0)

4 Stars

0%

(0)

5 Stars

100%

(10)

Avg Rating:

Quality of Service:

5

Response time:

5

Behavior:

5


L

Lola Sergejev

What an amazing service! If I could give 100 star review I would! I have purchased used inoperable laptop and Adrian went above and beyond to fix it. If you are looking for someone knowledgeable, honest, reasonable and with the best work ethic ever, give A&O a chance you will not be disappointed.


B

Bradley Burns

Had a PC's drive corrupt and due to an issue I don't really understand the backup drive wasn't executing windows login properly and I had reached the limit of my computer experience and knowledge. Left my PC there while they investigated the issue, they were able to get to and backup the files I had zero success in getting to on my own. Very pleased and happy with the results, felt the pricing was well worth it. As splendid and great as the experience went, I hope to not have to make use of the services again but at least I'll know exactly where to go.


B

Brian F

Adrian was outstanding to work with! Great customer service! He could have recommended a pricier upgrade but did not based on my computer usage and needs. Highly recommend! Fast service as well!


S

Sandra Alvarez

I had a black screen issue with my laptop, and Adrian did an excellent job. He identified and fixed the problem quickly, and my laptop was back the very next day. Their customer service was friendly, and I appreciated that he explained to me what was the issue and what was done to fix my laptop. Highly recommend for fast and reliable repairs!


M

Maria Hernandez

A&O is the best place in Aurora to repair laptops! I had a simple dent in my laptop's frame that could have cost around $400 to $600 to replace at a big tech store. At A&O, it was nearly half that price! Adrian and Joel were very kind and transparent about the initial cost of replacing the dented frame. In the end, because it was a metal frame they managed to reshape the dent nearly seamlessly and even refunded me for the unnecessary replacement frame. This was done in a day. Overall, I am pleased with the repair!


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