Hi

Hope you are doing great

I found your resume from one of the job portals and it seems really a good match with the requirement so please have a look at the requirement and let me know if you are comfortable with the requirement

Job Title: Production Support

Duration: Contract 2 Hire

Job Location: Remote

Key Qualifications:
Bachelors Degree in Computer Science, Information Technology, Engineering, or a related field.
5+ years of experience in production support for enterprise-level systems, including Windows and Linux-based environments.
Proficiency in cloud services like AWS and Azure, with experience in managing deployments, monitoring, and infrastructure as code using tools like Terraform.
In-depth knowledge of Windows, Tomcat, IIS, and Citrix for system and application administration.
Hands-on experience with monitoring tools such as DataDog and Precise for system performance and availability metrics.
Expertise in database management using MS SQL Server, Oracle, and MySQL with advanced query optimization and troubleshooting skills.
Strong understanding of networking protocols, firewalls, and VPN to ensure secure data flow.
Proficiency in scripting and automation using PowerShell and other DevOps tools for CI/CD and configuration management.
Familiarity with modern application frameworks, including .NET, Java, and REST APIs, with experience in managing and deploying microservices.
Demonstrated ability to troubleshoot and resolve complex system issues, with root cause analysis and incident resolution experience using ServiceNow or equivalent ITSM tools.
Experience running SWAT sessions, managing incident escalations, and creating corrective action plans.
Desirable Skills:
Strong documentation skills, including process mapping and data flow diagramming using tools like MS Visio and Confluence.
Experience in performance tuning for applications, databases, and system environments.
Knowledge of security protocols and standards, including SSL, OAuth, and HTTP, to safeguard system integrity and performance.

Thanks and Regards,
Charles
Talent Acquisition Consultant
P: 408-883-3381 E: Charles.s@e-solutionsinc.com
2N Market St, Suite # 400, San Jose, CA- 95113

Linked In: https://www.linkedin.com/in/gurpreet-singh-a4400321b/

www.e-solutionsinc.com

USA | CANADA | UK | SINGAPORE | MALAYSIA | INDIA
Disclaimer:
E-Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability.