Patient Service Representative

Location: RadNet-Delaware Imaging Partners-Dover Site

Hours: Mon, Tue, Wed & Thurs 10:30AM-7:00PM, Fri 8:30AM-5:00PM with a rotational Sat 7:30AM-12:00PM. Initial schedule will be training 8:30AM-5:00PM

The Patient Services Representative is responsible for greeting in a courteous and professional manner all incoming patients, visitors, physicians, vendors or other individuals. The person in this position is responsible for registering patients and coordinating with back-office personnel for timely turnaround. This individual responds to patient questions and concerns, both on the telephone and in person and is responsible for all paperwork associated with patient registration.

• Must have one of the following: a high school diploma or general education degree (GED), one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Possesses and utilizes excellent customer service skills, strong public relations skills, and exceptional written and verbal communications skills.
• Must be detail-oriented and organized, possess clerical skills, and have the ability to interact effectively with doctors, referring doctors and staff, patients, vendors, peers, and management.