Job Description
We are seeking a Remote Insurance Support Specialist to join our innovative team at American Income Life Insurance Company (AIL). This fully remote position offers a competitive salary starting at $70,000 with opportunities for performance-based bonuses, travel incentives, and exciting trips.
About American Income Life
American Income Life Insurance Company is a leading provider of supplemental life, accident, and health insurance, dedicated to serving working families through labor unions and associations. With a strong reputation for customer service and financial stability, AIL operates across the United States and Canada, ensuring that families have access to essential insurance coverage.
Key Responsibilities:
- Assist clients with insurance inquiries through email, chat, and phone.
- Guide customers through policy features and coverage options.
- Document customer interactions and maintain accurate records of solutions provided.
- Collaborate with team members to address complex insurance issues effectively.
- Stay informed about industry trends and product knowledge to enhance customer support.
Qualifications:
- Completed the Harmonized Life License Qualification Program (HLLQP). [not mandatory]
- Must hold a professional life insurance license.
- Must be willing to obtain a license if not currently licensed.
- Experience in customer support or the insurance industry is preferred but not mandatory.
- Exceptional communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and manage time efficiently.
Benefits:
- Competitive salary starting at $70,000 with potential for bonuses.
- Flexible working hours allowing you to work from anywhere.
- Comprehensive training and ongoing professional development opportunities.
- A supportive team environment with access to industry-leading resources.
- Opportunities for travel and exciting trips as part of performance incentives.
If you are passionate about delivering outstanding support in the insurance sector and want to be part of a forward-thinking company, please submit your resume along with a brief cover letter detailing your experience and qualifications.
Apply now for exciting and endless opportunities!