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Sr. Director, Customer Acquisition
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Sr. Director, Customer Acquisition

About Lovesac We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort™. We design and innovate furniture solutions that are...

$190k – $220k/year Apply Now

About this job
About Lovesac
  • We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort™. We design and innovate furniture solutions that are adaptable, washable, expandable, and delivered right-to-your-door-able.
  • Our Designed for Life mission includes Sacs, made with repurposed Durafoam, and Sactionals, a customizable modular sectional. Our goal is to create adaptable, comfortable furniture that lasts a lifetime.
About Our Culture
  • We embody a culture of Top Ambition, encouraging big thinking and making a positive impact on the world through love and happiness in all aspects of our work.
About The Role
  • Seeking a Sr. Director of Customer Acquisition to lead performance marketing and customer acquisition strategy across digital and offline channels.
  • Responsible for transforming media approach to a modern, fluid funnel strategy and shaping growth strategy and competitive advantage.
  • Remote position reporting to Lovesac Corporate HUB in Stamford, CT.
What You'll Do
  • Lead the evolution of paid media strategy to optimize total business impact.
  • Drive adoption of AI-powered media solutions and identify emerging opportunities.
  • Oversee performance across various channels and deliver against revenue and efficiency targets.
  • Balance investment between eCommerce and store traffic, optimize for total demand generation, and drive store traffic.
  • Own a modern measurement framework and drive performance through creative iteration.
  • Build and lead a high-performing in-house media team and manage partnerships with key platforms.
  • Perform any other reasonable duties as requested by management.
Qualifications
  • Core Values: Top Ambition, We All Win Together, Conscious Operations, Do Less and Do Best, Love Matters
  • Table-Stake Values: Willing to Sweep Floors, Grit, Positive, Self-Aware, Self-Starting, Insatiable Learners, Transparency, Customer-Centric
  • Core Competencies: Builds Customer Centricity, Drives Remarkable Results, Collaborates Effectively, Makes Good Decisions, Demonstrates Self-Awareness
  • Requirements include 8-12+ years of experience in performance marketing, managing large media budgets, DTC and/or omnichannel retail experience, and strong analytical mindset.
  • Must exemplify Lovesac values, have Google Analytics experience, and be willing to travel as needed.
Full Time Benefits*
  • Financial, Health and Wellness, Paid Time Off, Pet Insurance, and Associate Discounts benefits available.
  • Eligibility and terms for benefits are outlined in Lovesac's policy and plan documents.
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