SUMMARY:

The Part Time Receptionist at National Heritage Academies (NHA) will be responsible for providing an excellent guest experience to individuals who call or visit our Service Center. The individual selected for this position will perform a variety of administrative tasks and will be focused on providing a high level of service to both internal and external customers. The ideal candidate is someone who can identify problems and quickly find solutions, is extremely outgoing and possesses strong organizational skills.

COMPANY INFORMATION:

National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA has over 100 schools in nine states, serving more than 60,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. In fact, a majority of our schools consistently outperform their local district on the state test. According to the Center for Research Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join us. Together we impact a life.

DUTIES AND RESPONSIBILITIES:

• Ensure an excellent experience for guests who call into or visit the Service Center
• Answer and transfer calls on a multi-line phone system
• Manage the rental car needs of NHA Service Center employees
• Data entry
• Project coordination
• Various administrative tasks as needed

Schedule:

• Monday: off
• Tuesday: 12:15 p.m. – 5:00 p.m.
• Wednesday: 12:15 p.m. – 5:00 p.m.
• Thursday: 12:15 p.m. – 5:00 p.m.
• Friday: 7:30 a.m. – 5:00 p.m.
• Hours are a set schedule

QUALIFICATIONS:

• 1+ years of applicable professional experience
• Ability to provide an excellent level of customer service
• Ability to complete quick and accurate data entry
• Strong communication skills (both verbal and written)
• Basic knowledge of Microsoft Excel, Word and Outlook
• Ability to multi-task and stay extremely organized

Please click here to learn more about our core values.

National Heritage Academies is an equal opportunity employer.