Definition

The City of Norwalk is currently looking for a Nutrition Aide to join their team and work in the Elderly Nutrition program at the Social Services Center. The ideal candidate should have a strong passion for serving the senior community of Norwalk and possess a positive and compassionate attitude toward their work. The Nutrition Aide will assist the Recreation Supervisor in managing the nutrition program for Home Delivered Meals and Congregate.
This role involves providing administrative and programmatic support to the assigned Site Coordinators and Meal Drivers in coordinating senior program services.

Essential Duties

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.

• Assist with the compliance and quality for Home Delivered Meals and Congregate Sites
• Assign new Home Delivered Meal clients to a route and coordinate new ones; maintain and update route sheets and have them ready for drivers each day for clients with Home Delivered Meal drivers
• Assist with Home Delivered Meal and Site Coordinators work schedules, vacations, sick time, etc.
• Perform client assessment and reassessments in the Home Delivered Meal program as assigned by the Recreation Supervisor
• Answer phone, talk to potential clients and answer client questions
• Safety and Security – Observes safety and security procedures, reports, potentially unsafe conditions, uses equipment and materials properly
• Writes case notes for services, maintain confidential records, and manages client case files
• Communicate between departments/staff where there is overlap in jobs
• Follow through on assignments in a timely manner
• Responsible for counting donation money and making donation deposits as needed
• Coordinates inter-office communications; necessary agency documents; provide support to Recreation Supervisor as needed
• Identifies specifications for purchase of goods and services, office supplies nutrition supplies for the Senior Department and then will coordinate the purchase of goods and services with the Recreation Supervisor.
• Responsible for monthly menus per the Certified Menu that will include design and distribution
• Takes minutes of nutrition-related meetings, translates minutes, presents to Recreation Supervisor, and keeps files for monitoring purposes of all related documents.
• Substitute Site Coordinator and Meal Driver as needed.
• Prepares reports regarding client attendance and participation, activities, programs, and related program matters.

Qualification Guidelines

Knowledge, Skills, and AbilitiesKnowledge of: must maintain pleasant working relationships with all employees, clients, vendors, and City and County, representatives. Speak clearly and persuasively in positive or negative situations; listen and receive clarification; respond to questions, and use PC operations and software such as Microsoft Office Word and Excel. Skills in: problem-solving, written and communication, Ability to: perform multiple tasks simultaneously, prepare written reports, correspondence and maintain accurate records, effectively present information, and respond to questions from supervisors, directors, clients, and the public. Ability to communicate effectively with individuals from various socio-economic backgrounds, verbally communicate and listen in meetings. Work independently as well as part of a team, work with multiple deadlines. Maintain a courteous attitude toward the public and co-workers, and ability to operate a computer, calculator, and other office equipment. Education and ExperienceGraduation from High School or GED equivalent and/or a minimum of one (1) year experience in performing the duties in one or more of the areas listed above. Special Requirements

• A valid Class C California Driver License, possession of a good driving record, transportation vehicle and
• Certified Safe Food Handler (successful completion of the ServSafe examination).
• Bilingual English/Spanish is desirable

Supplemental Information

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands Mental Demands
Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SELECTION PROCESSApply online at http://www.norwalkca.gov/city-hall/departments/human-resources. An employment application must be completed. Resumes will not be accepted in lieu of a City application. Applicant must be specific in describing qualifications for this position on application. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitute for a completed application. Faxed materials or postmarks will not be accepted. Applications will be screened in relation to the criteria outlined in the job announcement. Candidates with qualifications that best relate to the position will be invited to participate in the selection process. Possession of the minimum qualifications does not ensure continuation in the selection process. The selection process will include an oral interview and other testing processes designed to predict successful job performance.
The City provides preference to military veterans under consideration for initial employment. To claim a veterans preference an applicant must submit their most recent DD214 form. An eligible veteran is one who has served in the United States armed forces and who has received an honorable discharge.
Reasonable accommodations for applicants with disabilities may be requested by calling the Department of Human Resources at least three (3) business days prior to the scheduled examination/interview date. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The City of Norwalk, in compliance with all applicable Federal and State laws, does not discriminate on the basis of race, color, national origin, ancestry, marital status, age, religion, disability, sex, or sexual orientation in its employment actions, policies, procedures or practices.