Job Description

Position Title: Nursing Supervisor

• Assist the Director of Nursing Services in directing the day-to-day functions of the nursing activities in accordance with current rules, regulations, and guidelines that govern the long-term care facility.
• Participate in enforcing policies and procedures that govern the day-to-day functions of the nursing service department.
• Ensure all team members comply with procedures set forth in the Nursing Service Procedures Manual.
• Submit reports and recommendations to the Director as necessary concerning the operation of the nursing service department.
• Assist in developing methods for coordinating nursing services with other resident services to ensure the continuity of the residents total regimen of care.
• Ensure that all nursing service team members are in compliance with their respective job duties and responsibilities.
• Participate in the development, maintenance and implementation of the OMHC Health Centers Performance Improvement Program for the nursing service department.
• Participate in home’s surveys (inspections) made by authorized government agencies and Joint Commission as requested by the Administrator or Director of Nursing Services.
• Meet regularly with the nursing staff, as well as support staff to ensure smooth operation.
• Other related duties and responsibilities that may become necessary or as directed by your Director.

• Work together with nursing leadership and directly engage in performing the necessary tasks to ensure sufficient number of licensed practical and/or registered nurses and certified nursing assistants are available for your shift to ensure that quality care is maintained.
• Work together with nursing leadership and directly engage in developing work assignments, and/or assist in completing and performing such tasks.
• Provide oversight to each Charge Nurse to ensure that they perform his/her assigned duties and responsibilities including the oversight of the CNA as assigned.
• Make daily rounds of units to ensure that all nursing service team members are performing their work assignments in accordance with acceptable nursing standards. Intervene directly to provide guidance and direction to correct identified performance and service issues. Report findings to the DNS.
• Ensure that established policies and procedures, are followed by all team members.
• Develop and maintain a good working relationship with members of all departments of OMHC Health Center to ensure that the needs of the residents are met in accordance with their care plan requirements.
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift.
• Meet with your shift on a regularly scheduled basis to assist in identifying and correcting problem areas and/or to assist in the improvement of services.
• Ensure that departmental corrective action is administered fairly and without any discriminatory practices.
• Report occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals in accordance with the OMHC Health Center’s policies and procedures governing accidents and incidents.

• Inform all members of the care team of new admissions, their expected time of arrival, room assignment. Nursing, Rehabilitation, Dining, Engagement, Housekeeping and Laundry must all be informed to ensure prompt service and care delivery for the new admission.
• Greet newly admitted residents within 15 minutes of actual admission.
• Make rounds with physicians as may be necessary.
• If necessary, please communicate with the appropriate attending physician to record and sign progress notes, physicians orders, on a timely basis and in accordance with current regulations.
• Visit residents identified as being at increased risk, who have had a recent incident/accident, recently admitted or others so that a representative sample of residents are visited on a daily basis to observe and evaluate their resident physical and emotional status and ensure that the care plan is being followed.
• Ensure that direct nursing care be provided by a licensed nurse, a certified nursing assistant, and/or a nurse aide trainee qualified to perform the procedure.
• Review nurses notes to ensure that they are informative and descriptive of the nursing care being provided, that they reflect the residents response to the care, and that such care is provided in accordance with the residents wishes.
• Provide direct nursing care as necessary.
• Report problem areas to the DNS. Assist in developing and implementing corrective action initiated either independently or in concert with the DNS and/or other members of Nursing Leadership.
• Keep the DNS informed of the status of residents and other related matters through written/oral reports.
• Ensure that all RNs and LPNs on your shift comply with written procedures for the administration, storage, and control of medications and supplies.
• Review medication sheets (MAR) periodically for completeness of information, accuracy in the transcription of physician orders, and adherence to stop order policies.
• Inspect the nursing service treatment areas daily to ensure maintained in a clean and safe manner.
• Meet with residents, and/or family members, as necessary. Report problems to the DNS.
• Ensure implementation of the Wound Protocols, Fall Protocols, Respiratory Care protocols and all others as may be established in support of resident care in accordance with nursing practice and facility policy.
• As a Registered Nurse Supervisor and in the absence of a physician, communicate with the attending physician and in accordance with standard practice and nursing protocol and State laws and regulations pronounce the death of a resident.
• Ensure family members are informed of any significant change in clinical status, in the event of an incident or accident involving the resident and/or the death of a resident.

• Attend and participate in continuing education programs designed to keep you abreast of changes in your profession, as well as to maintain your license on a current status.

• Assist the Risk Manager in developing safety standards for the nursing service department as necessary.
• With guidance and direction from the Staff Development Coordinator and Safety Officer ensure all team members performing tasks that involve potential exposure to blood/body fluids participate in appropriate in-service training programs prior to performing such tasks and continue to follow current policy and procedure.
• Ensure an adequate supply of personal protective equipment is on hand and readily available to team members who perform procedures that involve exposure to blood or body fluids.
• Ensure all team members follow procedures for use and disposal of personal protective equipment.
• Ensure patient care and services are provided in a safe manner consistent with Care Plan requirements.
• Monitor your shifts team members to ensure they are following established safety regulations in the use of equipment and supplies.
• Ensure all nursing service team members comply with established departmental policies and procedures.
• Ensure nursing service areas (nurses’ station, med rooms) are maintained in a clean and sanitary manner.
• Ensure all resident rooms, treatment areas, etc., are maintained in a clean, safe, and sanitary manner.
• Ensure nursing service team members follow established handwashing procedures.
• Ensure nursing service team members participate in and conduct all fire safety and disaster preparedness drills in a safe and professional manner.
• Ensure implementation, and maintenance of the infection control and prevention program for monitoring communicable and/or infectious diseases among the residents and team members.
• Ensure nursing service team members follow established infection control and prevention procedures when isolation precautions become necessary.
• Ensure implementation and maintenance of procedures for reporting hazardous conditions or equipment.
• Ensure all team members wear and/or use safety equipment and supplies (gait belts, mechanical lifts) when lifting or moving residents.

• Recommend to the DNS the equipment and supply needs of the department.
• Participate in the development and implementation of the procedures for the safe operation of all nursing service equipment as may be requested.
• Ensure only trained and authorized team members operate nursing service equipment and that they do so in a safe manner.

• Ensure that all team members involved in providing care to the resident are aware of the residents care plan. Ensure that nursing team members refer to the residents care plan prior to administering daily care to the resident.
• Review residents clinical care and nursing treatments to ensure they are provided in accordance with the residents care plan and wishes.

• Maintain the confidentiality of all aspects of protected health information.
• Monitor nursing care to ensure that all residents are treated fairly, and with kindness, dignity, and respect.
• Ensure that all nursing care is provided in privacy and that nursing service team members knock and await a welcoming response before entering the residents room.
• Ensure that all nursing service team members are knowledgeable of the residents responsibilities and rights including the right to refuse treatment.
• Review complaints and grievances made by the resident and make a written/oral report to the Director indicating what action(s) were taken to resolve the complaint or grievance. Follow the Overlook’s established procedures.
• Report and investigate all allegations of violation of the OMHC Abuse Prevention and Reporting Policy.
• Ensure that nursing staff team members honor the residents refusal of treatment request. Ensure that such requests are in accordance with the OMHC Health Centers policies governing advance directives.

1. Must have training in rehabilitative and restorative nursing practices.
2. It is preferred that this position be held by a Registered Nurse who must possess a current, unencumbered, active license to practice as an RN in this state. Alternatively a Licensed Practical Nurse with a current unencumbered, active license to practice as an LPN in this state.
3. Must be able to read, write, speak, and understand the English language.
4. Must possess the ability to make independent decisions when circumstances warrant such action.
5. Must possess the ability to deal tactfully with team members, residents, family members, visitors, government agencies/team members, and the general public.
6. Must be knowledgeable of nursing and clinical practices and procedures, as well as laws, regulations, and guidelines that pertain to long-term care.
7. Must possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other team members.
8. Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc., that are necessary for providing quality care.
9. Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult residents.
10. Must be willing to seek out new methods and principles and be willing to incorporate them into existing nursing practices.
11. Must be proficient in the use of computers and other technologies within the clinical environment
12. Must be able to relate information concerning a residents condition

• Works in office area(s) as well as throughout the nursing service area.
• Moves intermittently during working hours.
• Is subject to frequent interruptions.
• Involved with residents, team members, visitors, government agencies/team members under all conditions and circumstances.
• Is subject to hostile and emotionally upset residents, family members, team members, and visitors.
• Communicates with the medical staff, nursing team members, and other department team members and supervisors.
• Is subject to call-back during emergency conditions.
• Attends and participates in continuing educational programs.
• Is subject to injury from falls, burns from equipment, odors, throughout the work day, as well as reactions from dust, disinfectants, and other air contaminants.
• Is subject to exposure to infectious waste, diseases, conditions, including TB and the AIDS and Hepatitis B viruses.
• May be subject to the handling of and exposure to hazardous chemicals.
• Maintains a liaison with the residents, their families, support departments to adequately plan for the residents needs.
• Must not pose a direct threat to the health or safety of other individuals in the workplace.

COMMUNITY OVERVIEW:

The Overlook is a non-profit organization operating since 1911 and offering a full continuum of care and services for older adults in MA. The organization embraces its rich history and heritage, owning and managing 218 Independent Living Apartment Homes and Cottages, 28 Enhanced Care Private Suites, a 14- Suite Assisted Living Memory Care neighborhood, 27-unit Short-term Post-Acute Rehabilitation, 112-bed Long Term Care Skilled Nursing, as well as Home Health, Hospice, Palliative Care, Private Duty and Care Management divisions.

The Overlook and its 3 subsidiaries are based in Charlton, MA, with satellite home health and hospice offices across the state. The organization employs approximately 600 talented and compassionate Team Members and serves 1,500+ Residents/Patients.

The Overlook has a Vision to design a mixed-use Community beyond its singular function as a Retirement Community, a pedestrian-friendly, walkable "Village Center" environment, with select retailers, restaurants featuring fresh, locally sourced food, a brewery, a large banquet, and events center, enriching programs, health and wellness-focused on mind, body and spirit, and more. The Overlook’s bucolic setting on 450 acres of beautiful New England countryside, 16 miles of nature trails, a dog park, and a wealth of amenities offer limitless possibilities in helping us reposition our Campus.

THE OVERLOOK WAY:

All Team Members of The Overlook must embrace and commit to conducting themselves at all times in support of our 28 Guiding Principles, Culture of Excellence, and core values, which form the foundation of our unique culture. The Overlook strives to exceed expectations, inspire and "Do whats best for those we serve."

Integrity: saying what you mean, meaning what you say (in action and words), even if it hurts you personally or professionally

Respect for Individual Choice: empowering and supporting others in their Self-determination for health and well-being, as they define it

Compassion: understanding and empathy for others

Creativity/Innovation: thinking wildly, planning accordingly

Grace: putting people at ease, without compromising performance or outcomes

JUST SOME OF OUR BENEFITS AND PERKS:

1. Solid Track Record of Promoting
2. Team Members from within
3. Plenty of Free Parking
4. Free Daily Lunch on
5. Campus
6. Vacation, Sick, Holiday Time + Floating Holidays
7. Travel Reimbursement
8. Professional Development
9. Flexible Spending and Health Reimbursement Accounts
10. Employee Assistance Programs
11. Tuition Reimbursement
12. Short + Long Term Disability, Life Insurance
13. Medical, Dental, and Vision Insurance
14. Access to Fitness Center, Pool, and Onsite Massages