At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet ® and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health and the Medical Group your choice.
Performs a wide variety of cross-coverage duties to provide clerical and/or clinical support to physician practices including but not limited to patient reception, flow and care. Maintains patient electronic records and insures adequate office and medical supplies for assigned areas. Explains policy and procedure and routes patient information. Answers phone calls and assesses as necessary. Works closely with Centralized Appointment Scheduling to assure patient levels are maximized. Provides clinical support as assigned under the direction of the Medical providers. Must be willing to float to other offices as needed by the business. This Primary Care provider works Monday and Tuesday in our Bristol office and Wednesday and Thursday in our Southington office. Every Friday, Saturday and Sunday off.
Assists With Patient Care and Maintains Clinical Areas
Collects Patient Data and Materials When Working in Clinical Capacity
Ensures Specialist Authorization and Certifications Are Completed For All Visits
Performs Administrative Support Duties:
Educational / Minimum Requirements:
High School Graduate. Experienced Medical Assistant preferred, Bilingual English / Spanish preferred but not necessary
State/Federal Mandated Licensure or Certification Requirements:
None
Bristol Hospital Mandated Educational Requirements:
General orientation at time of hire. Fire/Safety/Infection Control annually. Other programs as mandated by Hospital.
Special Requirements:
Superior customer service, telephone, organizational, and interpersonal skills. Working knowledge of medical terminology, ICD9 and CPT4 coding, Medical Insurance and Managed Care Plans, as well as typing and data entry skills. PC literacy preferred.
Physical Requirements:
Extended sitting with occasional bending, reaching, stooping, and walking. Prolonged eye and hand use while operating computers. Occasional lifting, up to twenty pounds. Vision and hearing corrected to normal.
Work Environment:
Regular exposure to patient elements. High volume of telephone and personal contact with customers. Extensive use of computer and other office equipment.
Cognitive Requirements:
Excellent clerical skills, good written and oral communication skills, literate in English, second language preferred. Good organizational skills with ability to follow verbal and written directions with multiple steps. Ability to function independently under general supervision. Ability to prioritize. Good basic math skills. Knowledge of insurance requirements and pre-certification processing.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.