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  • World Relief Spokane, Washington
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Intake, Assessment and Referral Specialist- part time

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Job Description

ORGANIZATION SUMMARY:World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding. In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
The Intake, Assessment and Referral Specialist will be participate in outreach among newcomers, doing intake assessments and connecting potential participants with resources and services. They will support newcomers as they access both internal and external resources, providing assistance, coaching and interpretation. Role & Responsibilities
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Monitor a line dedicated to outreach
    • Call or meet in office with newcomers and prospective program participants
    • Conduct Intake, Assessment, and Referrals
    • Collect relevant information and upload into database
    • Learn and be able to communicate program objectives and services available.
    • Provide interpretation and act as cultural broker when necessary between parties
    • Translation of documents and some video recordings for program participants who are pre-literate to ensure they fully understand the programs they are participating in and the expectations for them and for their case managers or other world relief representatives.
    • Provide coaching in a group or individual context to empower clients to thrive without requiring agency intervention
    • When appropriate, provide transportation or assist client with arranging transportation to medical or other social service appointments
    • Teach or interpret for initial and extended cultural orientation and other group education
    • Collaborate and assist with planning carrying out activities that would be culturally and linguistically relevant, to the end goal of seeing participants empowered to thrive in Spokane.
    • Document and record plans, activities, outcomes and follow-up
    • Attend regular meetings and check-ins with WR teams
    • Have an excellent understanding of World Relief’s mission, so as to accurately and competently communicate this mission to external parties;
    • Other duties as assigned.
    Knowledge, Skills, & Abilities
      • Ability to manage competing priorities
      • Professional communication skills (oral and written)
      • Commitment to Confidentiality and Professionalism
      • Teamwork
      • Initiative and Independent Work
      • Interpersonal Skills
      Requirements
        • Mature and personal Christian faith
        • Committed to the mission, vision, and values of World Relief
        • Desire to serve and empower the Church to impact vulnerable communities
        • Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
        • Strong attention to detail and willingness to ask questions
        • Comfortable with and experienced using computers and basic Microsoft programs
        • Fluency in written and spoken English and Russian
        • Valid drivers license, access to reliable vehicle and clean driving record

        $18 - $20 an hourWorld Relief offers a competitive benefits package (25 hours + per week): - Medical, Dental, Vision- Offer 16 company Paid Holidays + 4 additional Personal days per year!- Paid Sick and Vacation Time- Paid Parental Leave (12 weeks for qualified employees)- FSAs: Medical & Dependent Care, & Commuter Funding- Supplemental Life Insurance (employee, spouse, and children)- Critical Illness, Hospital Indemnity, and Accident insurance policies- Legal Shield Insurance World Relief pays 100% for eligible employees:- Group Term Life (employee, spouse, and children)- Long Term & Short-term Disability- Accidental Death and Dismemberment (AD&D)- Long Distance Travel Insurance

        World Relief offers a competitive benefits package for Part-time positions (less than 25 hours per week): - Offer 16 Paid Holidays

        All part-time employees are eligible for the following benefits:
        - Employee Assistance Program (EAP)
        World Relief - Retirement:- Eligibility: After 1000 hours in a year - Automatically enrolled at 4% - 401K & Roth through Fidelity - WR matches up to 4%, then an additional quarter percent up to 10% World Relief Discounts (Immediately Eligible):- Verizon- Pet Insurance through Nationwide- Home and Auto insurance through Liberty Mutual- Working Advantage Discount Program- Active & Fit Gym Membership World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
        PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · · The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds. · Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information. · WORK ENVIRONMENT: · General office setting. World Relief also offers hybrid and remote schedules for limited positions. · · Year-end archiving activities involve repeated lifting and bending.· Physical, emotional and intellectual demands· Equipment used: Employee computer (desktop or laptop), printer, and copier.· We are proud to be an EEO/AA employer M/F/D/V. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964. Legal Background in the United States World Relief is both an equal opportunity employer and a faith-based religious organization. World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person’s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer. In addition, physical or mental limitations will not be a factor in the application of World Reliefs employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary. Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.

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