Job Description
Job Description
These work from home opportunities require individuals who strive to provide next-level care to clients and their customers and can excel in an environment where leads are provided. In this role, you will:
- Handle inbound and outbound calls with prospects with the goal of enrolling them in relevant insurance products
- Build rapport with callers to gain trust and understanding; gather all required data
- Determine eligibility and maintain/improve quality results by adhering to established standards and guidelines
- Update job knowledge by studying new product descriptions; participate in educational opportunities
- Manage prospect follow-up calls to ensure timely responses
- Accurately process application/ information in systems; track and record outcomes, issues and inquiries and escalate as needed
What we offer:
- An hourly rate of $17.27/hour as well as additional incentives and monthly reward & recognition programs
- Medical, dental and vision benefits
- Paid training & PTO
- Advancement opportunities – 80% of our frontline leaders have been promoted from within
- Employee Discounts
- EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland