DESCRIPTION

To provide a range of paraprofessional and case management services under general supervision.

For the Health and Human Services Specialist (HHS Specialist) I and II levels, such services include both direct client services and support to professional staff.

EXAMPLES OF DUTIES

Duties may include, but are not limited to the following:

HHS Specialist I:

• Under direct supervision, the HHS Specialist I may interpret and explain regulations and policy to clients
• Assist with a limited caseload
• Provide assistance to clinicians, social workers, nurses and/or other professional staff with such things as transportation of clients, collecting client documentation and coordinating communication with clients
• Work with other local agencies in obtaining necessary documentation for casework
• Provide support to professional staff, including:
  • Maintaining records and inputting data on computer
  • Attending meetings and recording minutes
  • Composing letters
  • Completing reports
  • Collecting and synthesizing data
  • Maintaining files, listings, and records
• Performs other related duties as assigned.

QUALIFICATIONS & SPECIAL REQUIREMENTS

EDUCATION and EXPERIENCE:

HHS Specialist I-

• Either a high school graduate or equivalent
• One year of full-time experience performing paraprofessional1 or clerical duties
  OR
• Relevant volunteer experience with the County of Inyo performing paraprofessional or clerical duties may be substituted for all or part of the work experience requirement

1Paraprofessional is defined as a person trained to assist a professional (including but not limited to social workers, therapists, doctors, teachers, and lawyers), but is not licensed to independently practice in the profession.

KNOWLEDGE OF:

Entry/training level:

• Appropriate professional interpersonal skills

• Correct English usage, spelling, grammar, and punctuation

• IBM-compatible computers and software

• Some Internet familiarity

• Use of media as a communication tool

ABILITY TO:

Entry/training level:

• Compose basic business letters and professional correspondence

• Provide professional telephone and in-person responses to members of the public

• Operate office equipment such as photocopy machine, facsimile machine, typewriter, computer

• Make public presentations occasionally

• Balance and prioritize multiple tasks at the same time

• Prepare accurate and timely reports

• Think quickly and respond appropriately to unexpected client behavior

• Establish and maintain effective working relations with co-workers, outside organizations, and the public

• Perform detailed procedures with accuracy and efficiency, and maintain confidential information in accordance with legal standards and/or County regulations

• Use hands and fingers to operate a vehicle and a variety of office equipment
• Possess flexibility and endurance to sit, stand, walk, bend, squat, climb stairs, kneel, twist, and reach
• Occasionally walk on uneven ground
• Talk and hear clearly and concisely to communicate with general public, clients, supervisors, and fellow employees on a continuous basis
• Regularly lift and/or carry and/or move objects weighing up to 10 pounds, and occasionally lift and/or carry and/or move objects up to 50 lbs

• Assigned work is regularly performed in an office or clinic setting, and occasionally in a client’s home, in a community setting, or in the outdoor environment
• Incumbent will have continuous contact with clients, County staff, management, general public and outside organizations/agencies

• Must be able to travel, either alone or with clients, within Inyo County routinely in the course of work, and occasionally travel outside Inyo County in the course of work
• May be required to work flexible hours including evenings and weekends on some occasions
• Must possess a valid operator’s license issued by the State Department of Motor Vehicles
• Must successfully complete a pre-employment background investigation
• Position may be required to serve as a Disaster Service Worker during a County emergency
• Consistent attendance is an essential function of the position

SUPPLEMENTAL & AGENCY INFORMATION

APPLICATION: It is important that your application show all the relevant education and experience you possess. Applications may be rejected if incomplete. Beginning with your present or most recent job, show a complete record of your employment. Describe in detail any aspects of your experience or activities that are particularly appropriate for the position for which you are applying. You may not submit resume in lieu of completing the Employment Record fields. We will evaluate your qualifications based solely on the information entered into the Employment Record form.

It is not acceptable to complete the application with statements like “See/Refer to resume” or “See attached”.

IMPORTANT: If requesting Veterans preference, you must attach a copy of your DD214 with your application

SELECTION:
Selection procedures will be determined by the number and qualifications of applicants and may include a qualification screening, written examination, and oral interview.

REASONABLE ACCOMMODATION FOR INDIVIDUALS WITH QUALIFYING DISABILITIES:
Inyo County will make reasonable efforts in the examination process on a case-by-case basis to accommodate persons with disabilities. If you have special needs, please contact (760) 878-0377 prior to the examination process.

CITIZENSHIP/IMMIGRATION STATUS:
Inyo County hires only U.S. citizens and lawfully authorized non-citizens in accordance with the Immigration Reform and Control Act of 1986.

WORK LOCATION:

The County of Inyo has work sites located throughout the Owens Valley (Independence, Bishop, Lone Pine, Big Pine, and Olancha) and the Death Valley area (Death Valley, Tecopa, and Shoshone). All Inyo County positions are considered Countywide. Positions are assigned to a work site based upon the needs of the County. Positions may be temporarily or permanently reassigned to another work site as deemed necessary by the Department Head and/or County Administration.