Job Description Summary

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

What Commercial Operations contributes to BD:

To enable commercial strategy and drive profitable sales growth by shifting our mind-set to being more “front office”, by exceeding customer needs and improving customer experience in the areas of contracting, sales operations, business analytics and operational excellence.

Our Vision:

The Dispensing Contracts team is the bridge that helps connect customers and the Sales team with business requirements to build winning deal structures. This team of deal architects embodies the BD values to confidently advise and compliantly grow the business while making BD easy to do business with. The team holds itself to the highest levels of quality and accountability to deliver an excellent end customer experience.

Key responsibilities will include:

• Lead all contracting life cycle activities within specific regions from contract negotiation to signature including components such as lease vs. buy, software specification, maintenance and service, installation, and invoicing and reconciliation of capital products.

• Serve the business unit and strategic customer teams with high quality, adaptable service, and negotiation proficiencies to drive revenue growth.

• Lead the regional Dispensing sales contracts life cycle including provision of lead information, quote generation, drafting/redlining, negotiation, execution, amendment, extension, and retirement.

• Review deal profitability and adherence to set pricing strategies and manage approvals based on decision rights matrix.

• Collaborate closely with Commercial Capital Offer Strategy and Development teams to ensure proposed pricing and respective terms and conditions execution feasibility.

• Be responsible for post-deal contract life cycle, including management of installation customer database, supervising billing/revenue performance and maintenance of equipment, supporting sales reporting, and addressing inquiries from sales/customers, etc.

• Support, coordinate, and carry out policies, procedures, and processes to harmonize contract negotiation and general provisions, with appropriate flexibility to meet customer/market needs and dynamics. Ensure that risk is mitigated, and regulations are appropriately addressed consistently across all business offerings.

• Understand financial drivers of specific deals and can communicate to team members how to best structure a deal to meet customer needs while strengthening profitability.

• Support process improvement projects (templates, standard terms, system updates, etc.) to drive operational efficiencies and standardization throughout the organization.

About you:

To be successful in this role, you require:

• Minimum 2-3 years of finance, regulatory, compliance work experience in lieu of education.

• Advanced Excel (pivot tables, Vlookup), Microsoft Suite skills and the ability to learn SAP, QlikView, PowerBI, and Salesforce.

• Demonstrated customer relationship skills with the ability to uphold consistent expectations, negotiate and adapt to customer needs while maintaining protection of BD’s interests.

• One year of experience in a position with matrix accountability preferred.

• One year of demonstrated experience understanding business strategy, pricing and profitability thresholds, General Management, Finance, Regulatory, Compliance, Risk Management and Sales Leadership preferred.

• Ability to understand capital contract management, including contract strategy development, negotiations with Medical Device Capital products and services preferred.

• Analytical problem solver with strong ethical values and business acumen with the ability to evaluate key business drivers and develop clear recommendations.

• Proven track record in quickly establishing credibility, trust, and support.

• Ability to partner with sales and general management to develop complex contract offerings that define the business value of solutions in a clear, understandable way.

• Ability to communicate at executive levels, internally and externally, manage complexity and make independent recommendations.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

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At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.

Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary offered to a successful candidate is based on experience, education, skills, and actual work location. Salary ranges may vary for Field-based and Remote roles.

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