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RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

To realize our full potential, RTX is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed.

The following position is to join our Corporate RTX Enterprise Infrastructure Services (EIS) team:

Role Overview:

This position is for a Staff IT Support Technician who operates under moderate supervision. The role involves performing moderately complex documentation tasks and coordinating the installation of hardware and software solutions. Additionally, the technician will assist in the orientation, training, and assignment of tasks for technical and business support personnel

Primary Responsibilities:

• Administration of firewalls including all aspects of design, procurement, installation and maintenance
• Troubleshooting firewall and access issues
• Understanding of Azure and AWS architectures including the abilities to manage both network security and connectivity with the enterprise network
• Strong network and routing knowledge including BGP
• Understanding DNS/DCHP/IP address management systems
• Comprehensive understanding of network security best practices and evaluating security requests for implementation
• Knowledge of current cyber security threats along with steps and methods for mitigating these risks
• Expertise in basic scripting languages (Perl, VBScript, PowerShell preferred)
• Sound project leadership and organizational skills
• Strong work ethic, enthusiasm and ability to adapt in a rapidly changing environment
• Flexibility for rotational on-call duties

Qualifications You Must Have:

• Typically requires A University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience
• 3+ years of experience in network security
• 3+ Palo Alto or similar firewall expertise
• Skilled understanding of network routing protocols
• Understanding of DNS/DHCP
• Remote Access Services and extranet experience
• U.S. Citizen Required
• Location: REMOTE

Qualifications We Prefer:

• Understanding in AWS/AZURE
• Expertise in basic scripting languages

What We Offer: Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!

#reempowerprogram

This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.

Minimum Program Qualifications

To qualify for the RTX Re-Empower Program, candidates should:

• Be on a career break of one or more year at time of application
• Have prior experience in functional area of interest
• Have interest in returning in either a full-time or part-time position

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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