EveryMind is hiring Full Time Overnight Crisis Hotline Counselors to join our Hotline team with fully paid training starting October 29th 2024. This role is responsible for responding to contacts as well as completing required documentation for a 24/7 hotline.
The EveryMind Hotline provides supportive listening and crisis support for visitors experiencing mental health challenges in Montgomery County, across Maryland, and across the United States. Due to the nature of the interactions on the Hotline and the content that is handled in the program, anyone who has a history of trauma or suicidality could be at risk of being triggered or re-traumatized. This is especially true for people who have experienced these issues within the past 12 months and therefore we do not recommend Hotline work if their experience is so recent.
This is a Hybrid position. During the first 30-90 days all new hires will be REQUIRED to come into our Rockville, MD office for training on scheduled days M-F from 9am-5pm. After training you will be required to work 2 shifts per month on site and attend on site meetings.
Why Join EveryMind?
EveryMind is a growing private independent nonprofit organization with 195 employees across 20 locations. We have served the community for almost 65 years by strengthening communities and empowering individuals to reach optimal mental wellness. We were recognized as a Top Place to work in Montgomery County, Maryland by Bethesda Magazine. EveryMind is consistently recognized for being an excellent place to work, offering a positive workplace culture and a competitive compensation package that is meant to provide a great lifework balance.
Our competitive compensation package includes:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Education:
Experience:
Skills:
Abilities:
Effectively interact and work collaboratively in a flexible work environment with a variety of constituents including CEO, board members, clients and family members or caretakers, interns, volunteers, paid staff, and community partners. Ability to express ideas with clarity, confidence, and sensitivity. Must be able to maintain confidentiality involving clients in accordance with organizational and federal guidelines.
Physical and Emotional Demands:
Due to the nature of the interactions on the Hotline and the content that is handled in the program, anyone who has a history of trauma or suicidality could be at risk of being triggered or re-traumatized. This is especially true for people who have experienced these issues within the past 12 months and therefore we do not recommend Hotline work if their experience is so recent.
Please note: only candidates who complete the full application, including responses to all application questions will be considered at this time. Thank you!