Description

This position performs responsible administrative, project management, media, technical and clerical duties in support of effective and efficient management of department functions; and performs related duties as assigned. The incumbent works within a general outline of work to be performed, and develops work methods and sequences under general supervision.

The work is considered sedentary in nature and involves walking or standing some of the time and involves exerting up to 10 pounds of force on a recurring basis or routine keyboard operations. The work requires the following physical abilities to perform the essential job functions: fingering, handling, hearing, mental acuity, repetitive motion, speaking, talking, visual acuity, and walking.

Work environment involves exposure to no known environmental hazards; and is safe and secure that may periodically have unpredicted requirements or demands.

Essential Job Functions

• Receives and responds to inquiries and requests for assistance from stakeholders; explains City and department policies, procedures and programs to citizens and partners;
• Assists with organizing files;
• Reviews and assists with developing department literature;
• Maintains records and prepares reports;
• Assists with planning special events and programs for employees;
• Provides administrative support to assigned supervisor, performing such duties as scheduling and performing meetings and appointments, compiling data for reports and studies, composing and/or preparing routine and confidential reports and correspondence, etc.;
• Answers the telephone; provides accurate information to callers and/or forwards calls to appropriate personnel; takes messages as needed; greets and assists office visitors;
• Performs routine clerical work, including but not limited to preparing, typing, transmitting, copying and filing documents; sending and receiving faxes; entering and retrieving computer data; assembling materials; ordering supplies; processing daily mail; maintaining logs and lists, etc.;
• Completes special projects as assigned;
• Attends training, meetings, seminars, etc., as required to enhance job knowledge and skills; and
• Performs other related duties as assigned.

Qualifications

Minimum Requirements to Perform Work

• High school diploma or GED;
• Some college required; must provide current college transcript or current proof of enrollment;
• Minimum GPA of 3.0;
• Must have an interest in the department’s core operation, or closely related field;
• Must be proficient in Microsoft Office;
• Must have strong communication skills and problem solving skills;
• Valid South Carolina Class “D” Driver’s License.

Knowledge, Skills, and Abilities

• Knowledge of addition and subtraction, multiplication and division and/or calculating ratios, rates and percentages;
• Ability to gather, organize, analyze, examine or evaluate data or information and may prescribe action based on such data or information;
• Ability to provide information, guidance or assistance to people to directly facilitate task accomplishment; may give directions or assignments to helpers or assistants;
• Ability to handle or use machines, tools or equipment requiring brief instruction or experience, such as computers for data entry, fax machines, copiers, telephones or similar equipment; may service office machines, including adding paper and changing toner;
• Ability to perform skilled work involving rules/systems with almost constant problem-solving;
• Ability to read technical instructions, procedures, manuals and charts to solve practical problems; composing routine reports and specialized reports, forms and business letters with proper format; speaking compound sentences using normal grammar and word form;
• Ability to perform clerical, manual or technical tasks prescribed by standard practices but which may require computation, the use of several procedures, and the use of independent judgments with obvious choices; requires normal attention for accurate results;
• Ability to guide others, requiring frequent decisions affecting co-workers and others who depend on the service or product; works in a somewhat fluid environment with rules and procedures but with many variations from the routine.