WE ARE FLORIDA MEDICAL
WHAT WE OFFER
POSITION SUMMARY:
Performs nonprofessional nursing tasks in the care and comfort of primarily adult and geriatric patients with acute and chronic illness. Performs specific treatments/procedures under the direction of the RN. Maintains clean and orderly patient care areas, equipment and supplies. Restocks inventories and supplies to keep supplies readily available. May be needed to work beyond the regular tour of duty or in another patient care unit as assigned by the department head or nursing supervisor.
Knowledge of adherence to monitoring of and compliance of all regulatory and licensing agency guidelines including but not limited to TJC, OSHA, ACHA, CMS, etc.
CUSTOMER SERVICE RESPONSIBILITIES:
Performs duties and conducts interpersonal relationships in a manner designed to project a positive image of the department and the hospital. Works with supervisor/manager and other members of section or department to promote a harmonious work environment. Ensures that all contacts with patients, the public, physicians and other hospital personnel are carried out in a friendly, courteous, helpful and considerate manner. Answers telephones in a prompt and courteous manner. Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations. Dedicated to meeting the expectations and requirements of internal and external customers. Works with customers to identify problem areas and recommend solutions.
POSITION QUALIFICATIONS (including required licenses/certifications, education and job knowledge/experience):