Responsible for the business aspects of a patients stay, as well as patient focused care within the Medical Center. Duties include: maintaining census data, scheduling tests and medical procedures, receiving and maintaining inventory and other duties.

• Pre-admits patients to the Medical Center, including taking reservations, obtaining demographic, insurance and other pertinent data, discussing state mandatory regulations, and in general what is to be expected upon admission.
• Admits patients to the Medical Center, including verifying demographic and insurance information, signing of forms, collecting deposits and obtaining authorizations as necessary.
• Functions as liaison to insurance companies and the Medicaid Eligibility Office, including screening requests for medical necessity, obtaining prior authorizations when required, pre-certifying admissions, and assisting in document collection.
• Maintains census and charge data, updating all prevailing systems and compiling information for charge capture.
• Schedules appropriate tests and medical procedures and follow-up appointments.
• Assists in chart completion process by maintaining and discharging charts in proper order, compiling deficiency data and working with physicians to complete charts.
• Greets visitors and answers telephones promptly and courteously. Accompanies visitors to appropriate areas as necessary.
• Assists patients with guest services such as television and telephone service, securing valuables, etc. Provides information and makes referrals as appropriate.
• Receives and maintains business office inventory for the care center.
• Answers call system and refers to appropriate staff.
• Other duties as assigned, including reporting/following up on lost/found patient property, review of death certificates for completion and accuracy, generation of reports, etc.

• High school diploma or GED; Associate preferred
• At least 1 year previous related work experience
• Proven data entry and computer skills required
• Medical data base experience (i.e. Cerner, IDX, Eagle)
• Clerical skills (answering phones, relaying messages, reception, correspondence etc.)
• Proven customer service experience in a healthcare environment
• Previous experience with insurance pre-certifications and discharging patients.

Collective bargaining unit: SEIU 1199-MSH

Compensation Statement

The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for this role is $26.82 - $29.41 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

SEIU 1199 at Mount Sinai Hospital, 190 - Admitting and Throughput - MSH, Mount Sinai Hospital