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Customer Service & Sales Representative
American Family Insurance - Colorado
Denver, CO
Ready to start a career that’s both rewarding and meaningful? The Y. Cruz Agency, LLC, a trusted American Family Insurance agency in Denver, C...
Pay not listed Apply Now
Customer Service & Sales Representative

Ready to start a career that’s both rewarding and meaningful? The Y. Cruz Agency, LLC, a trusted American Family Insurance agency in Denver, CO, is looking for an energetic Customer Service...

Pay not listed Apply Now

About this job
Ready to start a career that’s both rewarding and meaningful?
The Y. Cruz Agency, LLC, a trusted American Family Insurance agency in Denver, CO, is looking for an energetic Customer Service & Sales Representative to join our growing team. Whether you’re experienced or brand new to insurance, we’ll give you the training, tools, and support to succeed from day one.

Why You’ll Love Working With Us
• Competitive Pay: $22/hour base pay + uncapped commissions — your effort drives your income!
• Work-Life Balance: Enjoy paid time off (PTO) and a supportive, family-like environment.
• Growth Opportunities: Learn the insurance business and build a long-term career path with advancement potential.
• Training & Licensing Provided: No insurance experience required — we’ll help you earn your license and set you up for success.

What You’ll Do
• Provide friendly, professional customer service — answer questions, process policy updates, and assist clients with their coverage needs.
• Generate and follow up on quotes for auto, home, renters, and life insurance.
• Reach out to existing and prospective customers to identify needs and recommend solutions.
• Support daily office operations, recordkeeping, and policy management.
• Collaborate with your team to meet sales, service, and retention goals.

What We’re Looking For
• Outgoing, people-oriented, and motivated to help others.
• Strong communication and multitasking skills.
• Prior experience in sales, customer service, or retail is a plus — but not required.
• Organized, dependable, and eager to learn.
• Excited to grow your career in a fast-paced, positive environment.

About Us

At the Y. Cruz Agency, we’re more than an insurance office — we’re a team that helps Denver families and businesses protect what matters most. We believe in growth, teamwork, and celebrating success together.

Take the next step toward a meaningful career with unlimited potential.
Apply today and start your journey as a Customer Service & Sales Representative with the Y. Cruz Agency!

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:
• Flexible schedule
• On-the-job training
• Paid time off

Work Location: In person
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