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Operations Assistant
The Gelman Companies
Washington, DC
About the Company The Gelman Companies (Gelman) is real estate firm based in Washington, D.C., founded in 1925. The company owns and operate...
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Operations Assistant

About the Company The Gelman Companies (Gelman) is real estate firm based in Washington, D.C., founded in 1925. The company owns and operates a growing portfolio of multifamily communities...

$65k – $78k/year Apply Now

About this job

About the Company

  • The Gelman Companies (Gelman) is real estate firm based in Washington, D.C., founded in 1925. The company owns and operates a growing portfolio of multifamily communities primarily in the Washington metropolitan area, along with a portfolio of commercial properties.
  • Gelman is known for its long-term ownership approach and hands-on, tenant-focused management. The team operates in a highly collaborative, fast-paced environment with direct access to senior leadership and a strong emphasis on accountability, responsiveness, and continuous improvement.

About the Role

  • This role is ideal for someone early in their career who is eager to learn, highly disciplined, and motivated to take ownership of responsibilities in a fast-paced environment. The Portfolio Operations Assistant works directly with senior leadership to ensure the smooth execution of key operational, compliance, and financial processes across multiple residential communities.
  • This is not an entry-level administrative position --- it is a high-responsibility support role with significant exposure to executive-level decision-making and portfolio operations. The role involves managing a high volume of detail-oriented tasks across multiple systems and stakeholders, often requiring rapid prioritization, strong follow-through, and the ability to operate with a high degree of accuracy.
Responsibilities
  • Monitor and manage delinquency reporting across the portfolio
  • Coordinate with attorneys regarding collections, filings, and legal timelines
  • Track and support rent collection initiatives and documentation
  • Support the full lease lifecycle, including lease preparation, review for accuracy, and coordination across systems and teams to ensure timely and error-free execution
  • Procure and maintain required licenses, permits, and regulatory filings
  • Coordinate with vendors and internal teams on scheduling, onboarding documentation, and project follow-through
  • Serve as a point of coordination for time-sensitive matters such as violations, legal deadlines, and operational issues, ensuring prompt action and resolution
  • Maintain and update internal databases, reporting systems, and operational trackers, ensuring accuracy and alignment across platforms
  • Assist with compliance tracking and documentation across multiple regulatory requirements
  • Support special projects led by executive and regional leadership
  • Effectively prioritize competing responsibilities, with a clear understanding of time-sensitive legal, leasing, and compliance deadlines
  • Ensure deadlines are met and follow-ups are executed consistently and without oversight
  • Identify inefficiencies and recommend process improvements where appropriate
Qualifications
  • Previous real estate or property management experience is helpful but not required. We are willing to train the right candidate who demonstrates drive, discipline, and the ability to learn quickly.
  • Must be willing to maintain responsiveness outside of standard business hours when needed.
Required Skills
  • Extremely organized and detail-oriented
  • Meticulous and thorough in documentation and follow-up
  • Self-motivated and proactive --- does not wait to be told what to do
  • Strong written and verbal communication skills
  • Comfortable interfacing with attorneys, vendors, and site teams
  • High level of discretion and professionalism
  • Able to manage multiple priorities simultaneously in a fast-paced environment
  • A natural "owner" of their responsibilities
  • Highly dependable and consistent
  • Comfortable working behind the scenes to ensure operations run smoothly
  • Interested in long-term growth within residential real estate operations
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