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Enterprise Client Partner (Customer Success)
NimbleRx
Redwood, CA
Position Overview Enterprise Client Partner (Customer Success) Manager role at Nimble, focusing on ensuring customer success and value r...
$130k – $130k/year Apply Now
AWS Infrastructure Architect
Insight Global
Atlanta, GA
Position Overview Job Overview Key Responsibilities Responsibilities Qualifications The Infrastructure Architect will ...
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Technology Architect , Confluent Kafka & Event Streaming
PRIMUS Global Services Inc.
Richardson, Texas
Technology Architect Confluent Kafka & Event Streaming Position Overview: This role focuses on designing and architect...
$80.00 – $80.00/hr Apply Now
AI Solution Architect
AECOM
Houston, TX
Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing a...
$190k – $220k/year Apply Now
AI/ML Architect
Xcede
New York, us
Position Overview We are seeking a visionary Artificial Intelligence and Machine Learning Architect to lead the end-to-end design and delive...
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Cloud Architect
Franklin Fitch
New York, United States
Senior architect needed to shape and scale a multi-cloud environment across AWS, Azure, and GCP. Focus on architecture, automation (IaC), sec...
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Associate Director/ Architect- global investment management firm
Saragossa
Greater Chicago, us
Help design and evolve the technology platform supporting ETF products at one of the world's largest global investment management firms with ...
$200k – $225k/year Apply Now
Technical Account Manager
Jobster LLC
New York, NY
Position Overview Serve as the primary technical contact for customers, resolving pressroom issues, optimizing ink systems, and supporting a...
$80k – $95k/year Apply Now
Deputy Project Lead (Telecommunications)
Zachary Piper Solutions
Rock Hill, South Carolina
About this job Zachary Piper Solutions is seeking a Deputy Project Leader to support automation systems projects within the electrical engine...
$115k – $125k/year Apply Now
Director, Product Management (Functional Lead) - SaaS
Semios
Fresno, CA
About this job Who we are: Founded in 2010, Semios Group is a leading agricultural technology company helping growers, agronomists, and ag re...
$185k – $210k/year Apply Now
Enterprise Client Partner (Customer Success)

Position Overview Enterprise Client Partner (Customer Success) Manager role at Nimble, focusing on ensuring customer success and value realization. Job Overview Act as a trusted...

$130k – $130k/year Apply Now

About this job
Position Overview
  • Enterprise Client Partner (Customer Success) Manager role at Nimble, focusing on ensuring customer success and value realization.
Job Overview
  • Act as a trusted advisor to key named/strategic customers, guiding them to succeed with the platform and derive maximum value.
  • Collaborate with various internal teams and stakeholders to drive successful customer programs.
  • Engage in post-sales activities, relationship-building, product training, adoption, and retention efforts.
Key Responsibilities
  • Manage post-sales activities for Enterprise customers, focusing on relationship-building, product knowledge, and execution.
  • Develop trusted advisor relationships with customers, aligning goals and success metrics.
  • Collaborate with Account Executive to create joint success plans for customers.
  • Conduct regular customer health checks to drive satisfaction, adoption, and retention.
  • Act as the 'voice of the customer,' providing internal feedback for better service.
  • Maintain product knowledge and assist customers in utilizing relevant features.
  • Enhance customer retention through check-in calls and business reviews.
  • Collaborate with Product and Engineering on enhancement requests.
  • Handle escalations and work on issue resolution across teams.
  • Improve customer engagement and account management approaches.
What We're Looking For
  • 5+ years of Enterprise Customer Success Management experience.
  • 3+ years of industry or related company experience.
  • Strong project management and organizational skills in a high-pressure environment.
  • Ability to prioritize tasks, problem-solve, and work with high-value customers.
  • High energy, proactive individual with a Bachelor's degree.
What We Offer
  • Compassionate and driven colleagues in a collaborative environment.
  • Accelerated career growth in a fast-growing company.
  • Direct access to executives and a transparent company culture.
  • Opportunity to impact an industry and millions of lives.
  • Medical/Dental/Vision/401K package, generous vacation policy, and paid holidays.
  • Work out of the HQ in downtown Redwood City.
About Nimble
  • Nimble is a healthtech company focused on simplifying healthcare access and management.
  • Culture of collaboration, open communication, and rapid growth.
Responsibilities
  • Business Development and Sales responsibilities.
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